ProCook - Bracknell Avis 361

TrustScore 4.5 sur 5

4,7

Unit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Voir plus

Noté 5 sur 5 étoiles

Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a salt and a pepper mill, had a few issues with them. Spoke to Alison at pro cook customer services, what a lovely lady and sorted issue out to my satisfaction - thank you!

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

361 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Noté 1 sur 5 étoiles

Item marked as £19 charged £20

Item marked as £19 charged £20
Couldn’t bothered to go back
Just bad service

29 mai 2026
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Réponse de ProCook - Bracknell

angela

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store

Chloe
Customer Service Support

Noté 2 sur 5 étoiles

Staff were not very approachable and…

Staff were not very approachable and had little knowledge of products until I found a better member of staff

24 mai 2026
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Réponse de ProCook - Bracknell

We are sorry to read this and will pass your comments over to the store

Noté 5 sur 5 étoiles

We bought 2 chopping boards

We bought 2 chopping boards. Great!

21 mai 2026
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Réponse de ProCook - Bracknell

We're happy to hear you love your chopping boards! We appreciate your positive feedback.

Noté 5 sur 5 étoiles

The item we purchased is of good…

The item we purchased is of good quality and transaction was handled quickly and efficiently.

16 mai 2026
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Réponse de ProCook - Bracknell

We're so glad you found the item to be of good quality and that your transaction was quick and efficient!

Noté 5 sur 5 étoiles

The store person was very helpful when…

The store person was very helpful when we made our selection he helped us to select a block for them very happy with my purchase

6 mai 2026
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Réponse de ProCook - Bracknell

We're so happy to hear our team provided excellent assistance with your selection! We appreciate you sharing your positive experience.

Noté 5 sur 5 étoiles

Very helpful staff with great knowledge…

Very helpful staff with great knowledge of your products! I bought a second butter dish as a gift.
Thank you.

7 mai 2026
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Réponse de ProCook - Bracknell

We appreciate you taking the time to share your positive experience! We're so happy to hear that our staff was helpful and knowledgeable, and that you liked our butter dish.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Helped me with queries and friendly atmosphere.

5 mai 2026
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Réponse de ProCook - Bracknell

We're so happy you found our service excellent and our atmosphere friendly! We appreciate your feedback.

Noté 5 sur 5 étoiles

Amazing quality

Amazing quality

7 mai 2026
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Réponse de ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

2 mai 2026
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Réponse de ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

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