Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
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Lisez les avis des autres
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Voir plus
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Voir plus
Bought my new knives in store, staff were first class, excellent service and knowledge.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Royaume-Uni
4,8
Excellent
943 avis
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A great wedding present
Checked this potential wedding present out in-store in Braintree then had to confirm colour and size with the gift recipients. We made use of the ProCook online service and the casserole was delivered promptly and safely within a matter of days. Very happy customers and recipients.
13 février 2026
Réponse de ProCook - Braintree
We're happy to hear that you found the perfect wedding present! It's great to know that our online service ensured prompt and safe delivery of the casserole dish. Thank you for sharing your positive experience with us.
Réponse de ProCook - Braintree
We appreciate your positive feedback regarding our good products and knowledgeable, friendly staff; we are so happy you enjoyed them!
Lovely staff and really helpful
Lovely staff and really helpful. Smiling staff really makes a difference xx
22 février 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to leave us this great review! We are so happy to hear that our lovely and helpful staff made a difference.
Found exactly what I needed.
19 février 2026
Réponse de ProCook - Braintree
We're happy to hear that you found what you needed. Thank you for your positive feedback; we appreciate it.
Great product and very good price.
24 février 2026
Réponse de ProCook - Braintree
We appreciate your positive feedback on our great product and very good price; we are so happy you are pleased!
Helpful and polite young man
The young man who served in store was extremely helpful and polite. I purchased a 12 piece dining set he pointed out there was also pasta bowls and matching mugs that wasn't on display he showed them to me so I purchased them aswell .Good quality. For my son who's starting up a new home. The shop itself is very inviting and items are nicely displayed. A very good shopping experience.
22 février 2026
Réponse de ProCook - Braintree
We're happy to hear that you had a very good shopping experience. We appreciate your positive feedback regarding the helpful service you received and the quality of the dining set and matching items for your son's new home. Thank you!
Réponse de ProCook - Braintree
We appreciate your positive feedback regarding our good product range and helpful staff; we are so happy you enjoyed them!
Good products and helpful staff
There are a good range of products at very reasonable discouts at this store. The staff were also very friendly and helpful.
22 février 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found a good range of products and friendly staff.
Réponse de ProCook - Braintree
We appreciate your positive feedback regarding our great selection and helpful assistants; we are so happy you enjoyed them!
Chatty and happy staff.
13 février 2026
Réponse de ProCook - Braintree
We appreciate you letting us know our staff was chatty and happy; it means a lot to our team that you had a positive experience.
Very helpful staff
Very helpful staff. A bit disappointed that my details were not on your record in spite I am a regular customer.
9 février 2026
Helpful friendly service.
9 février 2026
Very helpful and knowledgeable.
The staff where very helpful and gave advice on the best product available for our budget.
9 février 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff was helpful and gave great advice.
Good quality products!
9 février 2026
Réponse de ProCook - Braintree
We're glad you enjoyed your experience, and we appreciate your positive feedback. Thank you for letting us know.
Friendly and product savvy staff keen…
Friendly and product savvy staff keen to share their passion for the quality equipment they sell.
12 février 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and knowledgeable.
Friendly staff always there to help and…
Friendly staff always there to help and advise Without following you around the shop whilst browsing
11 février 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful while browsing.
Very good customer service ,friendly…
Very good customer service ,friendly knowledgeable staff. Great selection of kitchenalier at excellent prices. And lots of offers.
5 février 2026
Best knife ever at the price WOULD buy…
Best knife ever at the price WOULD buy again and give as presents to freinds
26 janvier 2026
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