We bought two dinner sets from Procook at Freeport designer village Braintree. Just have to give a mention to the two lady’s who served us and were extremely helpful even helping take our purchases to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently bought a chef's knife from the Braintree shop. The product is excellent and very good value for money, the staff were very helpful and friendly, and the shop itself was bright and welcomi... Voir plus
Staff were friendly, knowledgeable and very helpful. After looking at all the things that interested me and asking their advice, I made my purchase.
Pro Cooks guarantees are genuine and they allow staff flexibility on replacing items. Our pan lids had become cloudy after many years use, but within the guarantee. Jennifer was brilliant in resolving... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Royaume-Uni
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de ProCook - Braintree
We appreciate you letting us know our staff was knowledgeable and that you liked our great product! We are so happy to hear it.
Very Helpful
I was looking for a particular item. I asked the assistant and she found it and it was the last one! Made my day.
23 janvier 2026
Réponse de ProCook - Braintree
We're so happy to hear that our assistant could find the exact item you were looking for! We appreciate you taking the time to share your positive experience.
Great team with a good knowledge of all…
Great team with a good knowledge of all of the numerous items in the shop. I always like this place.
22 janvier 2026
Good products and service
25 janvier 2026
Réponse de ProCook - Braintree
We appreciate your positive feedback! We're so glad you enjoyed our good products and service; we value your business.
Réponse de ProCook - Braintree
We appreciate you letting us know about our prompt service and pleasant staff; it means a lot to our team.
The staff were very helpful and I love…
The staff were very helpful and I love Pro Cook products
24 janvier 2026
Réponse de ProCook - Braintree
We appreciate your positive feedback. We are so happy to hear that our staff were helpful and that you love our products.
Great time shopping in procook
Great time shopping in procook. Got a fab new dinner set and others kitchen utensils. Very helpful staff.
18 janvier 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you had a great time and found our staff helpful!
Great choice of the product I was…
Great choice of the product I was looking for. Wonderful staff, very knowledgeable
22 janvier 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to share your thoughts! We're so happy to hear that you found what you were looking for with our wonderful, knowledgeable staff.
I was offered help as soon as I walked…
I was offered help as soon as I walked into store and was shown straightaway what I was looking for, which I purchased at a very good price. Happy!
16 janvier 2026
Shop is set up really well with well…
Shop is set up really well with well stocked shelves. Friendly knowledgeable staff made it a good shopping experience.
15 janvier 2026
Great purchase
Great purchase, happy with the service. Have used my saucepans a couple of times now and they are good quality.
16 janvier 2026
Pavlina was an excellent assistant.
Pavlina was an excellent assistant. She was very knowledgeable and helped us make the right choice of saucepans, frying pans and baking trays.
17 janvier 2026
Very knowledgeable & helpful staff
Very knowledgeable & helpful staff. Gave me all the options & details of each choice
18 janvier 2026
Réponse de ProCook - Braintree
We appreciate you sharing your experience! We're so happy to hear that our staff was knowledgeable and helpful and gave you all the options and details.
Very helpful and polite bunch of…
Very helpful and polite bunch of people, nothing was too much trouble. Thank you all.
14 janvier 2026
Réponse de ProCook - Braintree
We are so happy to hear that our team was helpful and accommodating. Thank you for your kind words and for taking the time to share your positive experience!
Great service
Great service, friendly and efficient. The quality of the products are wonderful too. Procook have everything you need!
14 janvier 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service great, friendly, and efficient and liked our products.
Excellent knowledge from salesperson in…
Excellent knowledge from salesperson in store in Braintree Freeport. She was calm professional and very experienced.
8 janvier 2026
Réponse de ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were impressed with the salesperson's knowledge and professionalism.
Great service and excellent knowledge…
Great service and excellent knowledge of the items
17 janvier 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.