Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Voir plus
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Voir plus
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Such lovely staff ..all the time in the…
Such lovely staff ..all the time in the world for me .I couldn't fault the complete visit ...and I got what I wanted
15 août 2026
Réponse de ProCook - Cannock
We're so happy to hear our staff were lovely and took their time with you! It's wonderful that you couldn't fault your visit and got exactly what you wanted.
Great collection of kitchen products
Great collection of kitchen products. Knowledgeable staff.
14 août 2026
Réponse de ProCook - Cannock
We're so pleased to hear you enjoyed our great collection of kitchen products and found our staff to be knowledgeable! Thank you for your wonderful feedback.
Réponse de ProCook - Cannock
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Salesperson was very helpful.
10 août 2026
Réponse de ProCook - Cannock
We are so pleased to hear that our salesperson was very helpful during your visit. We truly appreciate your kind feedback!
Stephanie was such a pleasant
Stephanie was such a pleasant, helpful and extremely professional person to deal with
10 août 2026
Réponse de ProCook - Cannock
We're so glad you found our team member to be pleasant, helpful, and extremely professional! Thank you for your kind words.
Réponse de ProCook - Cannock
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Products are great
Products are great. Staff were helpful and they offered me a trolley to take the heavy products to the car. Excellent service.
9 août 2026
Réponse de ProCook - Cannock
We're so pleased to hear you found our products great and our staff helpful, especially with the trolley for your heavy items! We appreciate your kind words about our excellent service.
Glad they still have an actual shop
Always a good experience browsing all they have to offer in store can never leave the shop empty handed
7 août 2026
Réponse de ProCook - Cannock
We're so pleased you always have a good experience browsing our selection! We appreciate your kind words and are happy you always find something you love.
Friendly staff and a nice shop
8 août 2026
Réponse de ProCook - Cannock
We truly appreciate your kind words about our friendly staff and the pleasant atmosphere of our shop. We're so glad you had a positive experience!
Very helpful staff
3 août 2026
Excellent customer service and product…
Excellent customer service and product knowledge in store - great range
3 août 2026
Réponse de ProCook - Cannock
We're so glad you experienced excellent customer service and product knowledge in our store, and that you appreciated our great range! Thank you for your wonderful feedback.
I have all my utensils from…
I have all my utensils from procook..hence added this to the collection
1 août 2026
Réponse de ProCook - Cannock
It's wonderful to hear that you've chosen to add another item to your collection of kitchen essentials from us! We truly appreciate your continued loyalty and support.
Very helpful friendly staff.
1 août 2026
I loved the staff and the customer…
My first time experience to Procook was really good. The staff were very experienced and customer friendly. I will definitely buy more stuff from the shop.
1 août 2026
Everything you need for your kitchen…
Everything you need for your kitchen and plenty you don’t know you needed until you see it in there shop . Sells high quality items at good prices . Staff are always very pleasant and helpful
31 juillet 2026
blender noy yet used getting last use…
blender noy yet used getting last use of old won it appears it will suffice for my needs
26 juillet 2026
My issue was dealt with very swiftly by…
My issue was dealt with very swiftly by a member of staff.
30 juillet 2026
Great Customer Service!
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t actually planned to make a purchase, but with her expertise it made a very compelling case to upgrade our old set, so we did!
25 juillet 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.