I saw a stainless steel roasting tin and V shaped rack on line at Pro Cook, I was looking for one without non stick coating, as there is a shop close by I went to the shop and was pleased because the... Voir plus
Établissement
Changer d'établissementUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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Lisez les avis des autres
A friendly member of staff, so helpful, chatty and asking us about our day. It makes a big difference when someone goes above and beyond to make you feel valued and have a good experience as a custome... Voir plus
Toby at the Cannock branch was really informative about ceramic products, caring for them and using them and supported our choice of product. He gave us a leaflet to take away as well. The wok was r... Voir plus
L'entreprise a répondu
very helpful ... gave me details on how to stop food sticking to my stainless steel frying pan . Not convinced it will work but the help and advice was much appreciated ... thank you.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Royaume-Uni
4,9
Excellent
1 k avis
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Such a friendly store
We always visit this store as the staff are always so friendly and helpful, nothing is too much trouble. It is always the same staff too which is lovely as so many stores have a high turnover over, this says a lot to us. The store is always clean and tidy and well laid out too
31 août 2026
Guarantee Exchange - No hassle
I had a problem recently with a knife set and later a sauce pan set. Nothing under guarantee.
Once it was agreed that the issue was down to manufacturing issues both were replaced. In fact one of the products was now cheaper so I had store credit to spend. Good products and great customer service! I'd give a special thanks to Hayley who helped us out and another young man who's name I'm unable to recall....
29 août 2026
The staff were very helpful and the products weren't over priced
The staff were very helpful and attentive.
26 août 2026
Everything is good quality and warranty…
Everything is good quality and warranty is great
22 août 2026
Large selection of pans we purchased…
Large selection of pans we purchased large fry and medium pan shame you had not a milk sauce pan from the same range also a oil spray [not used yet]
24 août 2026
Helpful and informative staff made it…
Helpful and informative staff made it easy to make a decision on the correct product to purchase
23 août 2026
No issues friendly staff good customer…
No issues friendly staff good customer service service
19 août 2026
Very helpful staff who went to find the…
Very helpful staff who went to find the item that I couldn’t find.
Good quality goods
21 août 2026
Good customer service and really…
Good customer service and really helpful. The sales person helped us to get what we wanted.
17 août 2026
The male assistant was excellent
The male assistant was excellent, informative and enthusiastic a credit to your company
20 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Such lovely staff ..all the time in the…
Such lovely staff ..all the time in the world for me .I couldn't fault the complete visit ...and I got what I wanted
15 août 2026
Réponse de ProCook - Cannock
We're so happy to hear our staff were lovely and took their time with you! It's wonderful that you couldn't fault your visit and got exactly what you wanted.
Great collection of kitchen products
Great collection of kitchen products. Knowledgeable staff.
14 août 2026
Réponse de ProCook - Cannock
We're so pleased to hear you enjoyed our great collection of kitchen products and found our staff to be knowledgeable! Thank you for your wonderful feedback.
Réponse de ProCook - Cannock
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Salesperson was very helpful.
10 août 2026
Réponse de ProCook - Cannock
We are so pleased to hear that our salesperson was very helpful during your visit. We truly appreciate your kind feedback!
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