Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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Lisez les avis des autres
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Voir plus
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Voir plus
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Royaume-Uni
4,9
Excellent
1 k avis
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Les gens ont aussi consulté
Excellent service
Excellent service. The lovely lady gave me a lot of useful information and helped me to find everything I wanted
14 mars 2026
Réponse de ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found helpful information.
Excellent products
Excellent products. Not expensive but always do the job. Throw away all your old bit and bobs of knives and get just 3 or 4 of these.
8 mars 2026
Very helpful staff and shop is open and…
Very helpful staff and shop is open and inviting
10 mars 2026
Réponse de ProCook - Cannock
We appreciate your positive feedback regarding our helpful staff and inviting shop; we are so happy you enjoyed your experience!
Réponse de ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff, service, and product.
Réponse de ProCook - Cannock
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Réponse de ProCook - Cannock
We appreciate your positive feedback regarding our knowledgeable advisor and lovely store; we are so happy you enjoyed them!
I love pro cook’s pots and pans,amazing…
I love pro cook’s pots and pans,amazing designs and great quality.highly recommended 🌟🌟🌟🌟🌟
3 mars 2026
Réponse de ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you love our pots and pans and their quality!
Quick and easy to shop
3 mars 2026
Réponse de ProCook - Cannock
We're glad you found it easy to shop. Thank you for your feedback; we appreciate it!
Fantastic Staff
Great range of products to suit different budgets. Knowledgable, helpful and friendly staff. We bought everything we needed and I was very pleasantly surprised by the overall cost.
There was a small error with our purchase but when we discovered it the issue was rectified immediately. Extremely happy with the lovely service.
2 mars 2026
Réponse de ProCook - Cannock
We're happy to hear that you found a great range of products and that our staff were helpful! It's wonderful to know that the issue with your purchase was resolved quickly. Thank you for your positive feedback on our service.
Telephone enquiries
I telephoned first to see if the product I was after was in stock to save me a wasted and needless journey.
My husband is in a wheelchair and it takes a lot of effort in planning our shopping trip. We are not young.
The staff member found what I was enquiring about and it was ready and waiting for me to collect and pay for. Thank you
1 mars 2026
Réponse de ProCook - Cannock
We appreciate you taking the time to share your positive experience. We're happy to hear that our team could assist you efficiently, ensuring your product was ready for a smooth pickup. It's great knowing we could save you time and effort.
Very helpfull staff
1 mars 2026
Réponse de ProCook - Cannock
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Excellent service
Excellent service, staff knowledgeable and patient. Both ladies are a credit to the brand. A1. Will go back.
27 février 2026
Réponse de ProCook - Cannock
We're happy to hear that you found our service excellent and our staff knowledgeable and patient. We appreciate your kind words and look forward to seeing you again!
Great advice and helpful staff
Great advice and helpful staff who looked into the method of using the product purchased.
27 février 2026
Réponse de ProCook - Cannock
We appreciate you taking the time to share your experience with us! We're so happy to hear that our staff gave great advice and looked into the product.
Réponse de ProCook - Cannock
We appreciate your kind words regarding our staff and their customer focus. Thank you for the positive feedback!
Excellent service. The lady who served us was very…
The lady who served us was very knowledgeable and extremely helpful. She explained everything we needed to know about the different knives and frying pans. The layout of the shop is lovely and quality of goods excellent. We enjoy our trips to you.
24 février 2026
Réponse de ProCook - Cannock
We're delighted to hear that the staff was knowledgeable and helpful, explaining about the knives and frying pans. It's great to know you find the shop layout lovely and the goods excellent. We appreciate you enjoy your trips to us.
The sales assistant Mel was absolutly…
The sales assistant Mel was absolutly superb,i didnt know what sort of set i was looking for until she explained in detail all of the details for all types they sold,ended up buying the full set of the signature series set and must say very very happy with the product
16 février 2026
Réponse de ProCook - Cannock
We're delighted to hear the sales assistant was so helpful in explaining the details of all the sets! We're very happy you purchased the signature series set and are pleased with the product.
Professional tossed!
Great store… I was in the look out for a cheap frying pan to do pancakes.
As I walked by the store the crepe pan of my dreams called out to me. Less than £25 with a discount. So off I went to the till after perusing the store for other bargains.
The store representative informed me I shouldn’t place the pan in the dishwasher as I would upset the pan.
I absolutely love the pan! Would definitely recommend! It’s made me look like a professional pancake maker! Thank you
16 février 2026
Réponse de ProCook - Cannock
We're happy to hear that you found the crepe pan of your dreams! It's great to know that you love the pan and that it helps you make perfect pancakes. Thank you for recommending it and for sharing your positive experience with us.
Staff were very helpful and informative…
Staff were very helpful and informative on the product we were interested in
21 février 2026
Réponse de ProCook - Cannock
We appreciate you sharing your experience with us! We're so happy to hear that our staff was helpful and informative regarding the product.
Your stores rock
Your stores rock: huge choice of product and prices…helpful staff: yes!
17 février 2026
Réponse de ProCook - Cannock
We appreciate you taking the time to share your thoughts! We are so happy to hear that you liked our huge product choice and helpful staff.
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