I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... Voir plus
Établissement
Changer d'établissementUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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Lisez les avis des autres
The staff are so approachable. I needed information and thought they were extremely knowledgeable. Answered my questions and I bought two frying pans instead of the one I intended to buy.
We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... Voir plus
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Royaume-Uni
4,9
Excellent
825 avis
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Very good service and helpful.
3 juin 2026
Customer service was excellent will…
Customer service was excellent will shop there again
1 juin 2026
Very nice and helpful man served me
Very nice and helpful man served me. Tidy well laid out merchandise. Well done.
5 juin 2026
Very good thanks
26 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Good quality affordable items and…
Good quality affordable items and really helpful staff.
1 juin 2026
Réponse de ProCook - Castleford
We're so glad you enjoyed our affordable items and found our staff helpful!
Very pleased with my purchases.
Very pleased with my purchase, l have been looking for a decent tin opener and baking tray which l found at Pro cook, good quality goods at a reasonable price.
30 mai 2026
Réponse de ProCook - Castleford
We're so pleased you found the perfect tin opener and baking tray with us! We're glad you appreciate our quality goods and reasonable prices.
The greeting on entering the shop from…
The greeting on entering the shop from mark was 100%. He explained or product ... My partner and myself were very happy 😁
29 mai 2026
Réponse de ProCook - Castleford
We're so pleased to hear you had such a positive experience with our team and product explanation. We appreciate your kind feedback!
Great service
Great advice from store assistants - very knowledgeable about the products and and informed us of ‘in store offers
28 mai 2026
Réponse de ProCook - Castleford
We're so glad you appreciated our team's knowledgeable advice and information on our in-store offers. Thank you for your kind words!
The friendliness of staff
The friendliness of staff. The help given in my choice. The expertise and knowledge of the product. The help of actually carrying my crockery to my car!! Brilliant 👏
27 mai 2026
Réponse de ProCook - Castleford
We're so happy to hear our staff's friendliness, expertise, and helpfulness made your experience brilliant! We appreciate your kind words.
Réponse de ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Castleford
We're so glad our staff was helpful and knowledgeable. We appreciate your feedback!
Great customer service in store
Great customer service in store, very helpful. Impressed with the quality of the products as well.
16 mai 2026
Réponse de ProCook - Castleford
We're so happy you had a great experience with our helpful team and were impressed with the quality of our products.
Réponse de ProCook - Castleford
We're glad you enjoyed your visit and found our team friendly.
Réponse de ProCook - Castleford
We're glad you enjoyed your experience with our pleasant staff and quality products. Thank you for your kind words!
Very friendly staff,who were attentive…
Very friendly staff,who were attentive and knowledgeable.
15 mai 2026
Réponse de ProCook - Castleford
We appreciate you sharing that our staff was friendly, attentive, and knowledgeable.
Friendly helpful staff who were…
Friendly helpful staff who were knowledgeable about the product.
18 mai 2026
Réponse de ProCook - Castleford
We're glad our staff was friendly, helpful, and knowledgeable about the product!
Couldn't hold the knives. Happy to sell me a bag n then told if I hadn't they would've wrapped them for free.
Set the shop up correctly from day 1 .Able to feel the product.
17 mai 2026
Réponse de ProCook - Castleford
We are sorry to read this and will pass your comments on to the store
Very helpful and friendly staff x
16 mai 2026
Réponse de ProCook - Castleford
We are so glad our team was helpful and friendly. We appreciate your kind words.
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