Helpful shop assistant, good variety of frying pans to choose from. Ended up buying another pan from Gourmet collection - a smaller frying pan but the same as we already have. Excellent non stick, not... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 27, Cotswold Designer Outlet, GL20 7FY Tewkesbury, GB
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Lisez les avis des autres
Beautifully laid out shop with gorgeous products displayed to catch the eye and temp you in, which it always does! Staff are amazing , friendly and in no way pushy. Bought some lovely outdoor summer... Voir plus
L'entreprise a répondu
Such good service from the ladies working in this store, helpful friendly and professional without being pushy, ready with advise and nothing was too much trouble. Will definitely be back to buy ag... Voir plus
L'entreprise a répondu
Love popping into this store, much better than the other ones in the area. Staff even remember me, great service
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 27, Cotswold Designer Outlet, GL20 7FY, Tewkesbury, Royaume-Uni
- 01684 353739
4,8
Excellent
424 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Very helpful assistant good knowledge…
Very helpful assistant good knowledge of products!
18 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We appreciate you sharing that our assistant was very helpful and knowledgeable; it means a lot to our team!
Excellent range of quality kitchen tools and appliances
I only went in for a decent quality Knife sharpener but there was so many great things in there I spent nearly an hour just looking at them. Their range of Kitchen Knives was outstanding from basics all the way up to some of the finest Damascus knives I’ve seen!
Their range of Coffee machines is the same, in fact anything Kitchen is the same, even the lower end ones were good quality, but competitive with “normal” high street prices. Definitely worth a visit if you’re in the market for that kind of stuff!
22 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We're happy to hear you enjoyed browsing our wide selection of kitchenware! It's great to know you were impressed with the quality and range of our knives and coffee machines. Thank you for your positive feedback; we appreciate it!
Réponse de ProCook - Cotswold Tewkesbury
We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.
Excellent service from the staff well…
Excellent service from the staff well fitted out shop and good customer service
19 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our excellent service and shop.
Good experience
The assistant was helpful and friendly.
The products were as expected. The price was good. It was an easy experience.
18 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We're happy to hear that our assistant was helpful and friendly! We're also glad you found the products satisfactory and the price good. Thank you for your positive feedback.
Time for an upgrade
Great experience! High-quality frying pans and the staff were extremely helpful in guiding me to choose the right set. I really appreciated their knowledge and support.
17 mars 2026
Excellent customer service at the…
Excellent customer service at the Cotswold Designer outlet when purchasing a sauté pan for an induction hob.
15 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We're happy to hear that you had a great experience with our customer service at the Cotswold Designer outlet while buying your sauté pan! Thank you for your positive feedback.
Great good quality products that are…
Great good quality products that are reasonably priced
15 mars 2026
Helpful member of staff
15 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!
Impressive member of staff
We visited ProCook quite late on Saturday evening and close to closing time. However, the young man working there was welcoming, helpful, knew the products and their features and enabled us to buy some pans that suit our aging hands. We were impressed by him and his engaging and professional manner and enjoyed our discussions with him.
14 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team member's product knowledge and helpfulness in finding suitable pans. Thank you for your feedback.
Réponse de ProCook - Cotswold Tewkesbury
We appreciate you letting us know our staff was attentive and knowledgeable! We are so happy to hear it.
Helpful friendly staff
Helpful friendly staff, reasonable prices, great choice of products
10 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff and product choices.
great products and helpful members of…
great products and helpful members of staff in cotswolds outlet and merry hill
13 mars 2026
Nice shopping experience
Staff were really helpful answering questions and helping get stock. Even offered to help me to my car. Thank you!
12 mars 2026
Great products in a well stocked store
Great products in a well stocked store. Friendly knowledgeable staff
6 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products, well stocked store and friendly staff.
Very good choice of products and…
Very good choice of products and excellent quality as well
8 mars 2026
The knife set was just what I was…
The knife set was just what I was looking for, super sharp and looks great.
The staff in the shop were very helpful.
5 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found the knife set super sharp, great looking, and the staff helpful.
Excellent customer service and store looks beautiful …
Excellent customer service and store looks beautiful
4 mars 2026
Réponse de ProCook - Cotswold Tewkesbury
We appreciate your positive feedback; we are so happy you enjoyed our excellent customer service and that you think our store looks beautiful.
Réponse de ProCook - Cotswold Tewkesbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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