Helpful shop assistant, good variety of frying pans to choose from. Ended up buying another pan from Gourmet collection - a smaller frying pan but the same as we already have. Excellent non stick, not... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 27, Cotswold Designer Outlet, GL20 7FY Tewkesbury, GB
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Lisez les avis des autres
Beautifully laid out shop with gorgeous products displayed to catch the eye and temp you in, which it always does! Staff are amazing , friendly and in no way pushy. Bought some lovely outdoor summer... Voir plus
L'entreprise a répondu
Such good service from the ladies working in this store, helpful friendly and professional without being pushy, ready with advise and nothing was too much trouble. Will definitely be back to buy ag... Voir plus
L'entreprise a répondu
Love popping into this store, much better than the other ones in the area. Staff even remember me, great service
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 27, Cotswold Designer Outlet, GL20 7FY, Tewkesbury, Royaume-Uni
- 01684 353739
4,8
Excellent
424 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Love popping into this store
Love popping into this store, much better than the other ones in the area. Staff even remember me, great service
4 juin 2026
Pro Cook Cotswold Retail Park made it…
Pro Cook Cotswold Retail Park made it so easy to sort out a return and buy a replacement product
19 août 2026
Good quality at an excellent price
18 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff were very helpful
17 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
We found what we were looking for and…
We found what we were looking for and at a good price.
12 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so glad you found exactly what you were looking for at a great price! Thank you for your kind words.
Staff were amazing Shop was…
Staff were amazing Shop was immaculately cleaned clean spoilt for choice with product products
11 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so happy to hear you enjoyed your visit! We appreciate your kind words about our staff and the cleanliness of our shop. We're glad you found a great selection of products.
Réponse de ProCook - Cotswold Tewkesbury
We're so pleased to hear that you enjoyed our quality products and found our team friendly. We truly appreciate your positive feedback!
Réponse de ProCook - Cotswold Tewkesbury
We're so pleased to hear that you found our staff helpful and pleasant, and that you appreciated our good prices! We truly appreciate your positive feedback.
Gourmet Collection
Helpful shop assistant, good variety of frying pans to choose from. Ended up buying another pan from Gourmet collection - a smaller frying pan but the same as we already have. Excellent non stick, not too heavy and washed up a dream!
8 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so pleased to hear you had a positive experience with our helpful shop assistant and found a great variety of frying pans. It's wonderful that you're enjoying your new Gourmet collection pan, especially its excellent non-stick properties and how easily it washes up!
Delighted with our new melamine dishes…
Delighted with our new melamine dishes as they are suitable for our touring caravan. Lovely styling and colour!!
11 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so pleased to hear you're delighted with your new melamine dishes and that they are perfect for your touring caravan! It's wonderful to know you appreciate their lovely styling and colour.
Really helpful staff
Really helpful staff who phoned another local store who had the item we wanted.
11 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so glad to hear our staff was helpful and went the extra mile to find the item you wanted at another local store! Thank you for your kind words.
Great product quality and also love to visit again
Great product quality and also excellent customer service
6 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so pleased to hear that you're happy with the quality of our products and the excellent service you received! Thank you for your kind words.
Friendly welcome
Friendly welcome. Excellent product knowledge when asked. Knowledge of the stock location was useful.
5 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so glad you had a friendly welcome and found our team's product knowledge and understanding of stock location helpful.
Great service
Great service, very helpful staff, not too busy so easy shopping. Very happy with my frying pan and the guarantee it comes with.
6 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so happy to hear you had such a positive shopping experience and found our staff very helpful! It's wonderful that you're pleased with your new frying pan and its guarantee.
Réponse de ProCook - Cotswold Tewkesbury
We are glad you appreciate the design and value of our cafetière. We hope it serves you well.
Beautifully laid out shop with gorgeous…
Beautifully laid out shop with gorgeous products displayed to catch the eye and temp you in, which it always does! Staff are amazing , friendly and in no way pushy.
Bought some lovely outdoor summer items for my table ready for family visit, can’t wait to lay it all it! Great offers on fantastic products. Defo be back again especially as have more vouchers 🥰
9 août 2026
Réponse de ProCook - Cotswold Tewkesbury
We're so pleased you enjoy our beautifully laid out shop and find our products so appealing! It's wonderful to hear our staff are amazing and that you found some lovely items for your family visit. We look forward to welcoming you back again soon!
Réponse de ProCook - Cotswold Tewkesbury
We're so pleased you enjoyed our well-laid-out shop and our great products, and that our staff was extremely helpful! Thank you for your wonderful feedback.
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