ProCook - Cribbs Causeway Avis 

Usual helpful ladies. Went for 2 things, obtained both with no fuss. Nice quality items, which you don't find in your supermarket cheapo kitchen stuff aisles.

Hepatitislpful staff, good products.

Excellent service in store, very knowledgeable assistant helped me choose kitchen knives.

Great service, good quality goods, thank you

Staff made exchanging an item really easy. They were helpful and pleasant. And the item I finally bought was just right.

Fantastic service instore, super helpful staff. Products are high quality and i would recommend to everyone.

The support and guidance received from the sales assistant was super helpful.

Good information given about the product all my questions answered. Shop assistant was very helpful.

Popped into the store at Cribbs today to pick up a couple of small bits and the staff were very friendly and helpful without being pushy at all

Excellent service good solid pans chose to have them delivered to home address, they arrived the next day.

You had the items we required and the staff were very friendly.

Excellent bread knife and great value for money

Helpful and friendly staff who really helped with good adivce

The staff was helpful and I found what I was looking for.

Member of staff I encountered was polite, friendly and helpful

After only a couple of uses it has two chips in the enamel. I contacted customer services as it came with a two year guarantee and they were really helpful, said I could exchange it for a new one. However I took it to the store in Bristol to exchange, the manager was quite unpleasant and basically accused me of mistreating it. She did exchange it but begrudgingly, no apology for the inconvenience. I had a Sainsbury’s cast iron casserole dish for over 10 years and never got a chip. It has certainly put me off buying from ProCook again