ProCook - Epsom Avis 

417
TrustScore 5 sur 5

4,8

Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant customer service from a chap whose name has left my memory bank. That happens at my age! He was tall, dark and handsome with a beard. Anyhow I came in with my husband looking for cutlery a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful staff in the Procook shop in Epsom helped me find what I was looking for. The frying pan we bought a couple of years ago is still as good as new even after my son’s best cooking efforts... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Pro Cook is a lovely shop and the staff are always friendly helpful and efficient. I went to buy egg cups for a gift and gave 4 stars as they only did them in one colour but still very pleased with m... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

417 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(417)

25 677 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

very helpful staff and excellent …

very helpful staff and excellent ranges of any kitchen items you could wish for in 1 place and prices and quality match

27 janvier 2026
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Réponse de ProCook - Epsom

We're so happy to hear that you found our staff helpful and that we have excellent ranges of quality kitchen items at prices that match. We appreciate your review!

Noté 5 sur 5 étoiles

Friendly and informative

Friendly and informative customer service.
Great range of reasonably priced products.

26 janvier 2026
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Réponse de ProCook - Epsom

We appreciate your positive feedback! We are so happy to hear that you found our customer service informative and friendly and liked our product prices.

Noté 5 sur 5 étoiles

Excellent customer service

Great range of competitively priced quality products.

8 janvier 2026
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Réponse de ProCook - Epsom

We appreciate your positive feedback! We're so happy you enjoyed our great range of competitively priced quality products.

Noté 5 sur 5 étoiles

Very polite and helpful staff

Very polite and helpful staff. Was looking for a set of kitchen knives, the man staff came up to me and said they had a set(no block) for £6 in the sale! These are there own knives and extremely Sharpe. The bread knives is wonder . Would highly recommend

13 janvier 2026
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Réponse de ProCook - Epsom

We're happy to hear you found our staff polite and helpful during your search for kitchen knives. It's great you found a suitable set in our sale, and we appreciate your recommendation.

Noté 5 sur 5 étoiles

Really impressive new shop

Really impressive new shop. Lots of exciting products

13 janvier 2026
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Réponse de ProCook - Epsom

We appreciate your positive feedback! We are so happy you find our new shop impressive with lots of exciting products.

Noté 5 sur 5 étoiles

I was looking for 2 small saucepans

I was looking for 2 small saucepans , helped. to unhook them , and pointed out that for about another £20 ish ponds I could purchase the whole set of saucepans , I did thank you for telling me , staff are very helpful , and friendly , recommend pro cook 👏

11 janvier 2026
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Réponse de ProCook - Epsom

We're glad you found what you were looking for! We appreciate that our team was helpful and friendly during your visit. Thank you for recommending us!

Noté 5 sur 5 étoiles

Found presents for my son-in-law's…

Found presents for my son-in-law's birthday. Great selection of things - good quiality. AND I bought a great set of kitchen knives for myelf at a very good price in the sale.

11 janvier 2026
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Réponse de ProCook - Epsom

We're so glad you found presents for your son-in-law and treated yourself to our kitchen knives! It's great to know you found a good selection and quality items at a good price.

Noté 5 sur 5 étoiles

Good quality

Good quality of service. My item was silly. I had a refund and naught a salt grinder.

11 janvier 2026
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Réponse de ProCook - Epsom

We appreciate your feedback and are glad the service met your standards. We are pleased you found a suitable replacement. Thank you!

Noté 5 sur 5 étoiles

They stock good quality items for the…

They stock good quality items for the kitchen that aren't widely available at reasonable prices. The staff were extremely helpful so a nice shopping experience.

10 janvier 2026
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Réponse de ProCook - Epsom

We're happy to hear that we stock good quality kitchen items at reasonable prices. It's great to know that our staff were helpful and that you had a nice experience!

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful, went over and above to help with purchase and securing it to ensure I could manage to take home.
Pleased with the processor, good size and plenty of accessories.

9 janvier 2026
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Réponse de ProCook - Epsom

We're happy to hear that our staff were very helpful in ensuring you could manage your purchase. We appreciate your positive feedback regarding the processor and its accessories!

Noté 5 sur 5 étoiles

The incredible service and advice

The incredible service and advice. The gentle man who asisted was informative, patient and an asset to the shop

16 décembre 2025
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Réponse de ProCook - Epsom

We're so glad to hear you received incredible service and advice! We appreciate your positive feedback regarding the informative and patient assistance you received.

Noté 5 sur 5 étoiles

These saucepans are excellent quality…

These saucepans are excellent quality and a delight to cook with. Staff friendly and helpful so good experience when shopping.

17 décembre 2025
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Réponse de ProCook - Epsom

We appreciate you taking the time to share your positive experience. We're so happy to hear that you find the saucepans excellent and that our staff were helpful.

Noté 5 sur 5 étoiles

I choose a product and paid for it

I choose a product and paid for it.
Easy

14 décembre 2025
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Réponse de ProCook - Epsom

We're glad you found our process easy and straightforward. Thank you for your feedback; we appreciate it a lot!

Noté 4 sur 5 étoiles

Helpful and friendly service

The young lady who served me in the shop was very helpful and courteous. The only downside was after I returned home and found I had been tricked into donating 50p to a charity! I don’t begrudge that payment but I do object to the fact I was not given the option to opt out, despite what I was told when I telephoned the shop about it.

13 décembre 2025
Noté 5 sur 5 étoiles

New customer

First time customer the young lady that served me was lovely polite shop layout was excellent very happy

17 décembre 2025
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Réponse de ProCook - Epsom

We're happy to hear that you enjoyed your first visit! It's great to know that you found our shop layout excellent and that our team member was polite. Thank you!

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