First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... Voir plus
Établissement
Changer d'établissementUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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Fabulous products with real value. Great customer service in store too. We always make a beeline for people cook at Fleetwood to update our kitchen products.
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... Voir plus
L'entreprise a répondu
These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, Royaume-Uni
4,9
Excellent
808 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Bought a kettle and was pleased that…
Bought a kettle and was pleased that they also has a two slice toaster to match. The staff member was very efficient
4 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Procook
If pound everything I need at a very good price. The cooking shop houses a lot of good quality items for starting a home or replacing ones that you need too.
6 avril 2026
Réponse de ProCook - Fleetwood
We're happy to hear that you found everything you needed at a great price! It's wonderful that our shop could assist you in setting up your home with quality items. Thanks for your positive feedback.
Friendly helpful staff,
Store staff were very friendly and helpful. Advised us on our purchase which we appreciated.
29 mars 2026
Réponse de ProCook - Fleetwood
We appreciate you sharing that our staff was very helpful and that you liked our quality products at good prices!
helpful staff
30 mars 2026
Réponse de ProCook - Fleetwood
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff very helpful and good service…
The staff very helpful and good service and great products. One bonus the price I expected to pay was wrong so I paid a lot less. 😁
29 mars 2026
Réponse de ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful, that you received good service, and that you liked our products.
The staff at your Fleetwood store
The staff at your Fleetwood store are a credit to your company. Very knowledgeable, very helpful, amazing service.
29 mars 2026
Réponse de ProCook - Fleetwood
We appreciate you taking the time to share your positive experience! We're so happy to hear that our staff were knowledgeable and helpful and provided amazing service.
Just popped in while passing
Just popped in while passing. Tempted by their door offer of plastic storage boxes and also found a mini plastic measuring jug to replace the glass one that had broken.
27 mars 2026
The staff were friendly and helpful
The staff were friendly and helpful. I love the range of cook wear. Good value.
27 mars 2026
Excellent quality carving knives purchased.
I went in for a set of new carving knives. Very accommodating staff, who showed me 2 different sets within my price range. I took good advice and opted for a superior set made from German steel. Very happy with purchase. Excellent product, at a reasonable price.
25 mars 2026
Réponse de ProCook - Fleetwood
We're happy to hear that our staff were accommodating in helping you find carving knives within your price range. We appreciate you taking their advice and are glad you are very happy with your purchase!
Nice friendly and informative service
21 mars 2026
Réponse de ProCook - Fleetwood
We appreciate you letting us know our service was friendly and informative; it means a lot to our team.
It would be helpful for a few little…
It would be helpful for a few little signs to separate baking from cooking pots.
19 mars 2026
Réponse de ProCook - Fleetwood
We appreciate your suggestion about adding signs to differentiate baking and cooking pots. This is helpful, and we will consider it for improvements.
Staff were very helpful
Staff were very helpful. Our dog was welcomed into the shop and made a big fuss of by the staff which he loved
22 mars 2026
Réponse de ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were very helpful and welcomed your dog into our shop.
Réponse de ProCook - Fleetwood
We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.
The staff are very friendly and the…
The staff are very friendly and the quality and prices are very good. The service is excellent
13 mars 2026
Réponse de ProCook - Fleetwood
We appreciate you taking the time to leave us this review. We're so happy to hear that you were satisfied with our friendly staff, quality, prices, and service.
Great selection of goods to buy.
Great selection of goods to buy.
Prices reasonable.
Very helpful and knowledgeable staff.
19 mars 2026
Staff very helpful & informative
Staff very helpful & informative. I was very impressed with the layout of the shop & the goods on offer.
15 mars 2026
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