Very helpful staff member, who gave us her honest point of view on which pots would work best for us, This was an upgraded set from my old pots from procook. I needed induction ones. These new ones ar... Voir plus
Établissement
Changer d'établissementUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
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Lisez les avis des autres
Very helpful staff . A problem occurred with my Procook ayrfryer, after 18 months.still within it's 2 year warranty. . I phoned the Procook shop at Gretna where I purchased it. And was delighted to... Voir plus
L'entreprise a répondu
They are an excellent company myself and my husband use whenever we pop into Gretna. We have never had a problem if we had to exchange anything. The staff are great and always very friendly so the se... Voir plus
A great visit to the Gretna outlet store all items laid out in easy access to review a great selection of various products The young lady sales assistant could not have been more helpful in price c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Royaume-Uni
4,9
Excellent
963 avis
Demande des avis aux clients
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Very welcoming and knowledgeable staff.
7 mai 2026
Réponse de ProCook - Gretna
We appreciate you letting us know our staff was welcoming and knowledgeable.
Réponse de ProCook - Gretna
We appreciate your positive feedback regarding our offerings.
Excellent service
Excellent service. Good quality items at good prices especially utensil multi buys at 3 for £10 and 3 for £20
4 mai 2026
Réponse de ProCook - Gretna
We're so pleased you had an excellent experience with our service and found great value in our items!
Réponse de ProCook - Gretna
We're glad you found our shop clean, products neatly displayed, and staff friendly.
Great staff, great products
Staff is always so helpful, knowledgeable and friendly. An amazing array of products and good value for money
4 mai 2026
Réponse de ProCook - Gretna
We're so happy to hear our staff is helpful and friendly! We appreciate you sharing your positive experience with our products and value.
I was looking for something specific
I was looking for a specific size of bowl. The assistant was most helpful. The store is welcoming and well presented.
1 mai 2026
Always good serviice
Always good very pleasant customer service and expert knowledge of the products.?
2 mai 2026
My wife needed a new casserole pan
My wife needed a new casserole pan. The ProCook shop in Gretna is not far away and we visited to see what was available. They had a good selection and the lady who served us was very helpful. A stainless steel pan was purchased and so far, so good.
1 mai 2026
Very pleasant assistant who was also…
Very pleasant assistant who was also very helpful.
30 avril 2026
Great service
25 avril 2026
Réponse de ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Réponse de ProCook - Gretna
We appreciate you sharing that our store was bright, well-stocked, and had helpful staff!
Good service.
19 avril 2026
We received helpful advice from a…
We received helpful advice from a member of staff, who directed us to the products we were looking for.
22 avril 2026
Réponse de ProCook - Gretna
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff's advice was helpful in finding what you needed.
Knew what I wanted so picked up and…
Knew what I wanted so picked up and went to till assistant came over and spoke to us
18 avril 2026
Réponse de ProCook - Gretna
We appreciate you taking the time to share your experience with us. We're glad the assistant was available to speak with you during your visit.
Procook Digital Slow Cooker
Went to buy the Procook Digital Slow cooker. Found the staff to be friendly, welcoming, and helpful.
This is an excellent product, easy to use and does what I bought it to do.
20 avril 2026
Réponse de ProCook - Gretna
We appreciate you sharing your positive experience. We're happy to know that you found our staff friendly and helpful and that you find the digital slow cooker easy to use and effective.
Réponse de ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Good range at affordable price
17 avril 2026
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