ProCook - Hereford Avis 

308
TrustScore 5 sur 5

4,9

UNIT 4, OLD MARKET, HR4 9HX HEREFORD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The sales assistant was helpful and efficient and knowledgeable A great service by the lady . The knives are very good quality and there was a lot to choose from. I like the fact they have a ten year... Voir plus

Noté 5 sur 5 étoiles

The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Voir plus

Noté 5 sur 5 étoiles

I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Royaume-Uni

  • 01432 656633

4,9

Excellent

TrustScore 5 sur 5

308 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(308)

26 161 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very knowledgeable and helpful staff…

Very knowledgeable and helpful staff with a massive range of kit, one of my favourite shops!

17 février 2026
Logo de ProCook - Hereford

Réponse de ProCook - Hereford

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and helpful and enjoyed our range of products.

Noté 4 sur 5 étoiles

Overall a good experience but felt like…

Overall a good experience but felt like we was being followed around the shop by a staff member which made us feel uneasy.

13 février 2026
Logo de ProCook - Hereford

Réponse de ProCook - Hereford

We appreciate your feedback and are sorry to hear that you felt uneasy. We will address this internally to ensure a more comfortable shopping experience for everyone.

Noté 4 sur 5 étoiles

To season or not to season? That is the question.

I bought some professional stainless steel frying pans for my son, knowing he is very fond of ProCook products. The assistant was very helpful, told me she had the same ones I was buying and told me I needed to season them first. However, none of the guidelines that came with the pans mentioned this.
My son was delighted with the frying pans. The research we have done since then reveals some controversy, with some saying you should season them and others not. It would be good to know what ProCook thinks on this topic and perhaps include their recommendations in the accompanying care guide information. He first used them without seasoning them and they seemed fine. All in all, lovely pans.

12 février 2026
Noté 5 sur 5 étoiles

Great choice of hardware!

Great choice of hardware plus the manager was really clued up on products available and was very helpful to my needs…

11 février 2026
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Réponse de ProCook - Hereford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found a great choice of hardware, and our manager was helpful to your needs.

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Products well displayed. Good range of choices. Excellent quality, good prices.

10 février 2026
Logo de ProCook - Hereford

Réponse de ProCook - Hereford

We appreciate you sharing your wonderful experience! We're so happy to hear that you found our staff helpful, products well-displayed, and choices excellent.

Noté 5 sur 5 étoiles

We only popped in to nose...

We only popped in to nose, Sunday 8th Feb, and found all staff so helpful, polite, personable and professional.

Ended up with a pressure cooker, steak knives, cast iron cooking pot and a few utensils.

All staff should be recognised by the company.

So glad we visited.

8 février 2026
Noté 5 sur 5 étoiles

We wanted to treat ourselves to a super…

We wanted to treat ourselves to a super new kitchen knife and the staff at ProCook could not have been more helpful. The lady who served us took us through the various blades on offer and let us try them out on vegetables on their cutting board in store. She could not have been more helpful and was charming. The store is big bright and cheerful. You'll love it!

31 janvier 2026
Logo de ProCook - Hereford

Réponse de ProCook - Hereford

We're happy to hear that our team was helpful in guiding you to select your new kitchen knife. We appreciate that you enjoyed trying out the blades and that you found our store bright and cheerful. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

The layout of the Pro Cook in Hereford…

The layout of the Pro Cook in Hereford shop was easy to buy things such as the grater and battery powered salt and pepper pots. There is no Pro Cook store in Shrewsbury at all so I headed to Hereford.instead. The staff were excellent and have deeper knowledge of all the products at Pro Cook. I highly recommend Pro Cook for kitchen ware.

27 janvier 2026
Logo de ProCook - Hereford

Réponse de ProCook - Hereford

We're happy to hear that you found our Hereford store layout convenient and our staff knowledgeable. We appreciate you making the trip from Shrewsbury. Thank you for recommending our kitchenware!

Noté 5 sur 5 étoiles

They were very helpful and even took…

They were very helpful and even took the pots out to my car in the rain

20 janvier 2026
Logo de ProCook - Hereford

Réponse de ProCook - Hereford

We are so happy to hear that our team was helpful and went the extra mile for you! Thank you for your wonderful feedback.

Noté 5 sur 5 étoiles

Excellent manner and quick purchase…

Excellent manner and quick purchase made.

23 janvier 2026
Logo de ProCook - Hereford

Réponse de ProCook - Hereford

We're happy to hear that your purchase was quick and easy. Thank you for your positive feedback; we appreciate it greatly.

Noté 5 sur 5 étoiles

Brilliant assistant in this branch

Brilliant assistant in this branch! We were looking for the best sharp kitchen knife, and the gentleman couldn't have been more accommodating in sorting out the best knife and also telling us all about it, including a demonstration of how to keep the knife sharp! Best customer service we have ever experienced in Hereford!!!

20 janvier 2026

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