ProCook - Lewes Avis 

456
TrustScore 5 sur 5

4,9

20-21 High Street, BN7 2LN Lewes, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Procook carries a good range of keenly priced, good quality products. The Procook Nihon knives that I bought today were to complement the two from the same range that I have had for nearly 5 years... Voir plus

Noté 5 sur 5 étoiles

Lovely selection of cookware, affordable prices and some real bargains. We visited both Lewes and Brighton branches and the staff in both were helpful, polite, warm and welcoming with great product kn... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... Voir plus


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • 20-21 High Street, BN7 2LN, Lewes, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

456 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(456)

26 424 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Happy Customer

Really good selection of nice products. Largest branch I seen so far. Would like to have one this size on my high street. Friendly staff too.

29 août 2025
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Réponse de ProCook - Lewes

We're happy to hear that you enjoyed our large selection of products and friendly staff. We appreciate your positive feedback and hope to see you again soon!

Noté 5 sur 5 étoiles

The best made cookware for the price

The best made cookware for the price, anywhere, very pleased.

26 août 2025
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Réponse de ProCook - Lewes

We're so pleased to hear you're very happy with the quality of our cookware for the price. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Very good shop with good prices and…

Very good shop with good prices and good customer care

24 août 2025
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Réponse de ProCook - Lewes

We appreciate your positive feedback! We're so happy to hear you were satisfied with our good prices and customer care.

Noté 5 sur 5 étoiles

Very helpful staff, choice of products

Great service, helpful staff and beautiful shop. Thanks

23 août 2025
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Réponse de ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our helpful staff and beautiful shop.

Noté 1 sur 5 étoiles

Spams your email.

ProCook does not confirm emails, resulting in me getting spammed by emails despite never interacting with them.

19 août 2025
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Réponse de ProCook - Lewes

Thank you for your review. We are sorry to hear of your experience, we have asked the Customer service team to contact you to resolve.

Noté 5 sur 5 étoiles

Swiftly located what I wanted

Swiftly located what I wanted. No hassle, polite service.

8 août 2025
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Réponse de ProCook - Lewes

We appreciate your positive feedback. We're glad you swiftly located what you wanted with no hassle and received polite service.

Noté 5 sur 5 étoiles

Young lady that served me was very…

Young lady that served me was very helpful, in finding the item i was after

8 août 2025
Logo de ProCook - Lewes

Réponse de ProCook - Lewes

We're happy to hear that our team member was very helpful in assisting you with your search. Thank you for sharing your positive experience with us!

Noté 5 sur 5 étoiles

It was a very nice experience in the…

It was a very pleasant experience in the shop assistant was friendly and helpful . I went away quite happy with my purchase.

6 août 2025
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Réponse de ProCook - Lewes

We're glad you enjoyed your experience and that our shop assistant was helpful. We appreciate you sharing your positive feedback; it's wonderful to hear you were happy with your purchase.

Noté 5 sur 5 étoiles

Very efficient and friendly service

Very efficient and friendly service

5 août 2025
Logo de ProCook - Lewes

Réponse de ProCook - Lewes

We appreciate your positive feedback! We are so happy to hear you found our service very efficient and friendly.

Noté 5 sur 5 étoiles

A lovely bright and open and well stocked shop. Good value.

A lovely bright and open shop - tempted to buy so much!
Very helpful staff unable to find what I wanted because it wasn't stocked. However, I found a thermometer, a corkscrew and some very good value bowls.

30 juillet 2025
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Réponse de ProCook - Lewes

We're glad you enjoyed our bright, open shop and found some great items! We appreciate your understanding regarding the item we didn't have in stock and value your feedback.

Noté 5 sur 5 étoiles

Very good

Very good, helpful service and advice on which product to buy

29 juillet 2025
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Réponse de ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service helpful and informative.

Noté 5 sur 5 étoiles

Very helpful staff

21 juillet 2025
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Réponse de ProCook - Lewes

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Excellent Service: Inspite of the shop nearly closing for…

Inspite of the shop nearly closing for lunch we were not rushed on our purchases. The gentleman was knowledgeable and helpful in the products we were wanting to buy. Excellent service! 👏

17 juillet 2025
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Réponse de ProCook - Lewes

We're happy to hear that you felt supported during your visit, even near closing time. It's great to know that the gentleman was knowledgeable and helpful with your purchases. We appreciate your excellent feedback!

Noté 5 sur 5 étoiles

Helpful

Helpful, friendly personable member of staff always an asset ensures a return.

22 juillet 2025
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Réponse de ProCook - Lewes

We appreciate you taking the time to leave us this review! We're so glad to hear that our helpful, friendly, and personable staff ensured your return.

Noté 4 sur 5 étoiles

A little less pushy

I love the pro cook shop and have bought several items, my only complete is the staff are too pushy, and treat you like you know nothing instead of waiting for you to ask for their advice. I was told the knifes that I wanted were to big for my hands and that steels where hard too use ( I'm a chef). Perhaps they should wait until the customer ask

15 juillet 2025
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Réponse de ProCook - Lewes

We appreciate your feedback and are glad you love our shop. We're sorry to hear that our team came across as too pushy and didn't wait for you to ask for assistance. We will address this with our staff so they can be more attentive to our customers' needs.

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. The shop assistant was very knowledgeable and well informed without being too pushy.

24 juin 2025
Logo de ProCook - Lewes

Réponse de ProCook - Lewes

We appreciate your feedback! We're happy to hear that you experienced very good customer service and found our shop assistant knowledgeable and helpful.

Noté 5 sur 5 étoiles

Very helpful and friendly staff

Very helpful and friendly staff, great products

19 juin 2025
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Réponse de ProCook - Lewes

We appreciate your feedback! We are so happy to hear our staff was helpful and friendly, and that you liked our great products.

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