In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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Lisez les avis des autres
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Voir plus
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
L'entreprise a répondu
This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Royaume-Uni
- 0114550 0341
4,9
Excellent
213 avis
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Procook amazing company customer…
Procook amazing company customer service second to none no hassle just listened replaced our coffee machine also we went to meadow hall to there procook store amazing customer service there as well all the staff were welcoming and very friendly can't recommend this company enough weldone procook ******
26 juin 2026
Avis spontané
Assistant was pleasant & helpful
Assistant was pleasant & helpful. The product was in stock & suited my needs at a good price.
26 juin 2026
Very nice and helpful
Very nice and helpful, even when it was a thousand degrees and AC was leaking. Hope they enjoyed the fans
26 juin 2026
A good range of quality products…
A good range of quality products available. Very helpful and friendly staff.
It is so nice to be able to look at the products rather than buying online.
25 juin 2026
Kind helpful staff
18 juin 2026
A clean and well presented shop
A clean and well presented shop. The staff were very helpful and I was impressed with the quality of the products.
I managed to find several ‘bits’ I couldn’t live without!!
21 juin 2026
The staff member was very knowledgable…
The staff member was very knowledgable and sent me home with a very good quality knife
20 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Knowledgeable
Knowledgeable, kind, helpful, not pushy staff. Listened to my requirements and found me the most appropriate item.
16 juin 2026
Réponse de ProCook - Meadowhall
We're so pleased our team was knowledgeable, kind, and helpful, finding the perfect item for your needs. Thank you for your wonderful feedback!
Réponse de ProCook - Meadowhall
We're so glad you found what you needed and enjoyed our service! Thank you for your kind words.
A small purchase but the colleague was…
A small purchase but the colleague was helpful in indicating which type of product would be best
18 juin 2026
Réponse de ProCook - Meadowhall
We appreciate you sharing your experience! We're glad our colleague was helpful in assisting you.
Réponse de ProCook - Meadowhall
We're so glad you enjoyed our store, staff, and selection! Thank you for your kind words.
Réponse de ProCook - Meadowhall
We are so pleased you found our product to be the best in quality and price. We appreciate your kind words.
Great staff:
Great staff:
I found the staff member very helpful. She helped me find exactly what I needed and directed me to a better offer
16 juin 2026
Réponse de ProCook - Meadowhall
We're so glad our team helped you find exactly what you needed and a better offer. Thank you for your kind words!
Lemons squeezer
Delay in giving stars as only just used it. Struggled at first but this could be as the lemons came out of the fridge. Getting used to this way of squeezing lemons.
8 juin 2026
Réponse de ProCook - Meadowhall
We appreciate your feedback and understand that using a new method for squeezing lemons can take some getting used to, especially with cold fruit. We're glad you're adapting to it.
Good service and attractive price offers
10 juin 2026
Réponse de ProCook - Meadowhall
We appreciate your kind words.
Great service at the Meadowhall store
Great service at the Meadowhall store. Quality product
12 juin 2026
Very helpful
Very helpful
Product knowledge
A large range of product to chose from
Good quality
Excellent service
12 juin 2026
Helpful staff and excellent mixer
The staff were very helpful and let me look at get the feel of the Pro Cook stand mixer before I bought it. I have only had the mixer a short time but am thrilled with it. It beautifully mixed the cake and cookie dough I have tried so far and is easy to use. The multiple speeds are great for gradually incorporating the ingredients so I haven't used the guard yet.
6 juin 2026
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