A very good shopping experience, even though the item I wanted wasn't available. The store was easy to navigate, with loads of lovely 'stuff' to look at. Most importantly the assistant who served me... Voir plus
Établissement
Changer d'établissementUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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The staff member that served me was first rate. She listened to my queries and answered them fully. I purchased three knives and while they are not the best available but priced accordingly, they w... Voir plus
Love Pro Cook the store has so much choice and such lovely friends staff o e of my go to places when looking for dining cooking and kitchen things
This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Royaume-Uni
- 0114550 0341
4,8
Excellent
169 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Served by a very pleasant and helpful…
Served by a very pleasant and helpful young girl.
17 avril 2026
Friendly helpful staff.
14 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I do not appreciate receiving repeat…
I do not appreciate receiving repeat requests for reviews especially at 12:20am…
10 avril 2026
Réponse de ProCook - Meadowhall
We apologize for the late-night review requests. We'll address this issue to prevent future inconveniences. Thanks for your feedback.
Great service
Visited store on Friday 11th April, super friendly service, Khushboo was great helping me choose a chefs knife for my dad’s birthday.
Great experience!
11 avril 2026
Réponse de ProCook - Meadowhall
We're glad you enjoyed your experience. It's great to hear that our service was super friendly and that our team member helped you choose a chef's knife for your dad's birthday. Thanks for your positive feedback!
The sales person was very helpful and…
The sales person was very helpful and knowledgeable. She demonstrated how the products worked and tried to get us value fir our money
6 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our sales person was helpful, knowledgeable, and showed you the products.
Kitchen knives
I have purchased cookware from them before I needed a sharp kitchen knife the lady who served me was very friendly and informative I was spoiled for choice i ended up buying two knifes and a pair of kitchen scissors i would definitely use them again
9 avril 2026
Réponse de ProCook - Meadowhall
We're happy to hear that the service was friendly and informative while you were choosing your new kitchen knife. It's great you found what you needed, and we appreciate your intention to shop with us again.
Made extremely welcome as soon as we…
Made extremely welcome as soon as we entered the store, had great help choosing the right items love the choice in store and so pleased it’s on our doorstep.
8 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy to hear that you felt welcome and received great help. It's wonderful you love the choices!
Réponse de ProCook - Meadowhall
We appreciate you letting us know our staff was helpful and nice; it means a lot to our team.
Knowledgeable staff excellent kit
Knowledgeable staff. The gent who was helping me find what I wanted listened to what I asked for, asked intelligent questions and recommended some fantastic bits of kit that quickly became our favourites
23 mars 2026
Réponse de ProCook - Meadowhall
We're happy to hear that our knowledgeable staff listened to your needs and recommended fantastic items that became your favorites! We appreciate your positive feedback.
Réponse de ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the quality
Pleasant and efficient service.
Pleasant and efficient service from a knowledgeable salesperson.
2 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you sharing your experience! We're so happy to hear you received pleasant and efficient service from our knowledgeable salesperson.
Very helpful and friendly staff
Very helpful and friendly staff. I was buying a cooking knife and appreciated them having some vegetables to cut up so I could try the knives out.
1 avril 2026
Very clear and detailed product support…
Very clear and detailed product support in store helped us to make an informed decision about what to buy.
29 mars 2026
Réponse de ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy to hear that our in-store product support helped you make an informed decision.
Excellent customer service
Excellent customer service, everyone was incredibly friendly and knowledgeable about the products.
22 mars 2026
Réponse de ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent customer service from our friendly and knowledgeable staff.
Easy return
Had to return a kettle because it wasn’t compatible with my hob and had no problems at all
20 mars 2026
Réponse de ProCook - Meadowhall
We're happy to hear that the return process for the kettle, which was not compatible with your hob, went smoothly. Thank you for your positive feedback.
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