The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... Voir plus
Établissement
Changer d'établissementUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Voir plus
L'entreprise a répondu
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
L'entreprise a répondu
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Royaume-Uni
- 0114550 0341
4,9
Excellent
217 avis
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Réponse de ProCook - Meadowhall
We appreciate your kind words.
Well presented shop and a very warm and…
Well presented shop and a very warm and friendly shop assistant
30 avril 2026
Réponse de ProCook - Meadowhall
We're glad you found our shop well-presented and our assistant warm and friendly. Thank you!
Réponse de ProCook - Meadowhall
We appreciate your feedback on our kitchen knives. We are glad you like them.
Amazing
Lovely, friendly staff. Great variety of products. The staff member i spoke to allowed us to open boxes to see if the colour would match my kitchen. She was happy to help giving us different options and understood if we said something wasn't what we wanted. I did feel pressured to make a decision there and then either!
4 mai 2026
Réponse de ProCook - Meadowhall
We are so happy to hear about your positive experience with our staff and product variety. We appreciate you sharing this feedback!
For real spend your money here gang😛
The vibe and decor was so nice, had a moment to look around before a lovely member of staff asked me if i wanted anything specific. She immediately guided me to exactly what i needed, recommended one and showed me their best seller. She was so lovely, extremely friendly and helpful. I havent used the product since its a gift but ive looked and it looks very high quality and like it will last for a long time! Looking around originally showed that they have nearly everything needed in the kitchen and more! 🩷
30 avril 2026
Réponse de ProCook - Meadowhall
We are so pleased to hear you enjoyed the atmosphere and found our team member to be helpful and friendly. We are glad she was able to guide you to the perfect gift. We hope the recipient loves their high-quality item!
Assistant was very helpful and…
Assistant was very helpful and friendly. Products good price. Lots of choice.
28 avril 2026
Lovely Staff.
The people working in the shop were extremely helpful and kind. I’ve taken off a star as you have stickers on every item that are pointless. They have a heart and a little message that I can’t even remember. Had to soak and scrub every item to get the sticker off. Not helpful for an elderly person with arthritis.
1 mai 2026
Réponse de ProCook - Meadowhall
We appreciate your feedback and are glad our team was helpful. We are truly sorry the stickers caused such difficulty, especially given your arthritis. We will certainly review our labeling process.
Very good experience
The team at ProCook Meadowhall were great to me and my wife and really helpful!
25 avril 2026
Réponse de ProCook - Meadowhall
We're glad you found our service helpful and informative. Thank you for your positive feedback; we appreciate it greatly.
Polite and friendly staff
Polite and friendly staff. Shop clean,tidy and well displayed products.
24 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our clean shop and friendly staff.
Very friendly and found everything I…
Very friendly and found everything I needed, would definitely recommend to friends and family
23 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service friendly and everything you needed.
Great store
The shop was lovely and clean and well laid out.
The advisors were polite and helpfull, I asked an advisor for help with a product and asked about certain features. I was happy wirh the information received and ended up buying the product.
The service was excellent.
25 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you taking the time to share your experience! We're happy to hear that you found the shop lovely, clean, and well laid out and that our advisors were polite and helpful. It's great to know you were happy with the information received and the excellent service.
Helpful Staff and Quailty Priducts
Sales person was very helpful. High quality products and some great offers.
16 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you mentioning that our salesperson was very helpful and that you found great offers on our high-quality products!
Only went in for a potato peeler so not…
Only went in for a potato peeler so not as if this was going to be the most expensive sale of the day! The young saleswoman couldn’t have been more helpful, friendly and professional. She went through all the potato peelers in stock, eventually selling me one and my sister also bought a couple of items that she wasn’t expecting to buy! I’ll definitely go back there and I’ve already told a couple of friends about Pro Cook.
20 avril 2026
Réponse de ProCook - Meadowhall
We're glad you enjoyed your experience. It's wonderful to hear the saleswoman was so helpful and professional, even for a small purchase. We appreciate you sharing your positive feedback and recommending us to your friends.
I went in to look at some pans and…
I went in to look at some pans and ended up buying a knife set after trying them. they are exetionally good value and give my globals a run for there money.
18 avril 2026
Lovely kitchen and dining utensils and…
Lovely kitchen and dining utensils and cookware. Really helpful and friendly staff.
19 avril 2026
Friendly, knowledgeable, pleasant, efficient
Friendly, knowledgeable advice and great pricing
23 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you sharing that you found our advice knowledgeable and our pricing great; it means a lot to our team.
The staff are really friendly and polite
22 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you letting us know our staff are friendly and polite; it means a lot to our team that you had a positive experience.
Fantastic service
Fantastic service. The 2 women who were on duty in the shop were excellent. They knew their products and were informative, friendly and courteous. The product we bought (2 12 piece dinner services and 8 matching pasta bowls) are exactly what we wanted.
22 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you sharing your experience. We're happy to hear that the team members were helpful, friendly, and knowledgeable. It's great to know the dinnerware and pasta bowls are exactly what you wanted.
Excellent customer service
Excellent customer service. Nothing was too much trouble for the very friendly staff.
22 avril 2026
Réponse de ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful.
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