We bought quite a few items and the lady who helped us was great, she managed to get us a good deal on the items we bought, plus they had extra savings which was a bonus
Établissement
Changer d'établissementUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
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Lisez les avis des autres
What a fantastic selection of kitchen accessories, definitely be my first choice in the future. Prices are reasonable. worth a check if you reqiuire anything for the kitchen.
Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... Voir plus
L'entreprise a répondu
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the origin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Royaume-Uni
4,9
Excellent
582 avis
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Staff knowledgeable and helpful goods…
Staff knowledgeable and helpful goods reasonable priced
3 mai 2026
It's always a pleasure to shop at…
It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts.
I like the quality of goods on sale.
I purchased a salt & pepper mill - chosen from a wide selection - plus a small serrated edge knife. I also bought two small items - spoon rest, ice blocks - for me, but theywould be great as stocking fillers for Christmas.
1 mai 2026
Good product range at competitive…
Good product range at competitive prices. Friendly, helpful staff available.
29 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Metro Centre
We appreciate you letting us know our staff was friendly, knowledgeable, and helpful; it means a lot to our team.
Réponse de ProCook - Metro Centre
We appreciate your positive feedback; we are so happy you enjoyed our great products and that our staff was helpful!
Staff went a step further to help find…
Staff went a step further to help find what we wanted.
Engaging and pleasant throughout, outstanding! The store is inviting and attractive.
21 avril 2026
Réponse de ProCook - Metro Centre
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and the store was inviting.
Réponse de ProCook - Metro Centre
We appreciate you letting us know our assistant was extremely helpful; it means a lot to our team that you had a positive experience.
Réponse de ProCook - Metro Centre
We appreciate your positive feedback; we are so happy you enjoyed our great stock, lovely staff, and prices!
Réponse de ProCook - Metro Centre
We're glad you found our staff helpful and friendly and that you appreciate our nice products and reasonable prices. Thanks for your feedback.
I was looking for a new wok and found…
I was looking for a new wok and found Procook had a good selection of sizes and different materials. I was very happy with my purchase.
17 avril 2026
Réponse de ProCook - Metro Centre
We're happy to hear that you found the wok you were looking for! We appreciate you noting our selection of sizes and materials, and we thank you for your purchase.
Réponse de ProCook - Metro Centre
We appreciate you letting us know that our store was nice and our staff polite; we are glad you would visit again!
Réponse de ProCook - Metro Centre
We appreciate you letting us know that you found our staff very helpful and knowledgeable about the product you were looking for!
Good helpful staff.
15 avril 2026
Electric salt & pepper grinders
I only bought a pair of electric salt and pepper grinders and the price was reasonable and easily charged and the assistant was very helpful and friendly overall happy with my purchases
15 avril 2026
Réponse de ProCook - Metro Centre
We appreciate you letting us know our service was good and that we had exactly what you wanted; it means a lot to our team.
Helpful friendly staff
1 avril 2026
Réponse de ProCook - Metro Centre
We appreciate you letting us know our staff was helpful, and you got everything you wanted. It means a lot to our team.
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