Went with my other half for an early birthday visit for myself! Great service in store - gave recommendations and advice, they were friendly - I look forward to buying from them again in future
Établissement
Changer d'établissementUnit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB
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Lisez les avis des autres
We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... Voir plus
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... Voir plus
Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, Royaume-Uni
- 01908 027708
4,8
Excellent
595 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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I sent you an email about a missing…
I sent you an email about a missing parcel but you did not even bother to reply
8 février 2026
Réponse de ProCook - Milton Keynes
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Great place to shop for kitchen/dining items
Well stocked with a great range of items.
Clean, neat and tidy shop.
Staff exceptionally helpful.
The goods are great value for money.
14 février 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found a great range of items and helpful staff.
Réponse de ProCook - Milton Keynes
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with us; it means a lot to our team.
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy you found everything you need and want in our shop.
Friendly staff and good advice
Friendly staff and good advice. One pan had damage and was replaced without difficulty.
10 février 2026
Helpful staff
6 février 2026
Pleasant friendly sales lady
Pleasant friendly sales lady
To be honest I knew what I wanted so didn’t really need any help
8 février 2026
Good quality items sold with friendly service
Bought good quality baking trays. They were so good I went back and bought more. The shop is well stocked with kitchen accessories and the staff are very friendly and helpful. Recommended
21 janvier 2026
Excellent in store service and an…
Excellent in store service and an excellent product, well worth the visit to the store.
5 février 2026
Helpful staff and a good product
Helpful staff and a good product. Would have been even better if it had been made in England.
29 janvier 2026
Great shop with lots of quality steel…
Great shop with lots of quality steel pan options.
29 janvier 2026
Staff very friendly and helpful
25 janvier 2026
Helpful staff
Helpful staff. Directed us to tge correct area of the store for our requirements.
1 février 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review. We're so happy to hear that our staff was helpful in directing you!
Reasonably priced and good quality
Staff are always lovely and very helpful. Products are robust and seem to last.
24 janvier 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff lovely and helpful and like our products.
Very helpful assistant
Very helpful assistant and showed me different options for my purchase. Nicely wrapped item and overall good experience
24 janvier 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful and that you had a good overall experience.
Staff very friendly & helpfull.
21 janvier 2026
Réponse de ProCook - Milton Keynes
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
I bought some items and the cashier was…
I bought some items and the cashier was excellent at the checkout. The products were great value for money
20 janvier 2026
Réponse de ProCook - Milton Keynes
We appreciate you sharing your experience with us! We're so happy to hear that you were impressed with the cashier and that you consider the products great value.
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