Went with my other half for an early birthday visit for myself! Great service in store - gave recommendations and advice, they were friendly - I look forward to buying from them again in future
Établissement
Changer d'établissementUnit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB
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The sales assistant was so knowledgeable and helpful when I was buying knives. The store was clean, well stocked with many kitchen gadgets I didn't know I needed!
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, Royaume-Uni
- 01908 027708
4,8
Excellent
595 avis
Demande des avis aux clients
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Good customer experience and good range…
Good customer experience and good range of products. Some items could be a little cheaper as some things did look very pricey but overall aesthetic nice
3 mars 2026
Very friendly and helpful staff
7 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Impressive
The shop was busy but one member of staff was very helpful in finding a frying pan that suited me. I will definitely be visiting again.
Full of interesting and useful things.
1 mars 2026
Réponse de ProCook - Milton Keynes
We're so happy to hear that our staff was helpful in finding a frying pan for you, despite the busy shop. We appreciate your visit and are glad you found interesting and useful things.
Bought a replacement timer
Bought a replacement timer. Magnetics not working. Just slides down fridge. Older time which is the same still stays well on fridge. When I can get back to store I will change this but test before I leave store
6 mars 2026
Réponse de ProCook - Milton Keynes
We appreciate your feedback. We're sorry the replacement timer's magnet isn't working as expected. We suggest testing it in-store before leaving when exchanging it.
Good service and friendly staff and the…
Good service and friendly staff and the very good offer I purchased.
3 mars 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our good service, friendly staff, and offer.
Very good staflf
5 mars 2026
Réponse de ProCook - Milton Keynes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff
Very helpful staff.
Staff member helped us to choose a product that specifically met our requirements. Product is excellent quality
5 mars 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful in choosing a product of excellent quality.
Réponse de ProCook - Milton Keynes
We appreciate your positive feedback regarding our good customer service, clean shop, and friendly staff; we are so happy you enjoyed them!
Brilliant service
Brilliant service. I live in the south of Bucks and its a long way to travel to Milton Keynes , but the service at ProCook was superb. I will definitely be back.
They had everything I needed and more!
14 février 2026
Réponse de ProCook - Milton Keynes
We're happy to hear that you found our service brilliant! We appreciate you making the long trip from South Bucks to visit us. It's great to know we had everything you needed, and we look forward to seeing you again.
Excellent shopping experience
Excellent shopping experience. The staff were very welcoming and helpful.
19 février 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy you found our staff welcoming and helpful, making for an excellent experience.
PURCHASED BUT RETURNED
we were out looking for a small food chopper and grinder. asked at the store , shown, and we purchased.
But unfortunately when we had a closer look , realised that it was not a spice or seeds grinder .So had tyo return it back to another nearer store.. The lady took it back without and hassel , and admitted that it would not grind .
15 février 2026
Réponse de ProCook - Milton Keynes
We appreciate you sharing your experience. We're sorry the chopper and grinder didn't meet your needs for spices and seeds. We're glad the return process was smooth. Thank you for your feedback.
Knowledgable staff
Knowledgable staff, felt genuinely eager to help but not at all pushy or intrusive.
18 février 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was knowledgeable and eager to help.
Good range of stock presented in a nice…
Good range of stock presented in a nice environment.
21 février 2026
Réponse de ProCook - Milton Keynes
We're happy to hear that you enjoyed our selection and environment. Thank you for your positive feedback; we appreciate it greatly.
Great experience
Great experience. Very helpful and attentive staff. Knowledgeable and polite. Thank you
21 février 2026
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff was helpful, attentive, knowledgeable, and polite.
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to share your experience; we are so glad you enjoyed browsing in our shop!
Réponse de ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop and staff.
Réponse de ProCook - Milton Keynes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Milton Keynes
We're happy you enjoyed your first visit to our shop and found everything fresh. Thank you for your positive feedback!
I sent you an email about a missing…
I sent you an email about a missing parcel but you did not even bother to reply
8 février 2026
Réponse de ProCook - Milton Keynes
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
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