ProCook - O2 Icon Avis 

421
TrustScore 5 sur 5

4,8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Voir plus

Noté 5 sur 5 étoiles

I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... Voir plus

Noté 5 sur 5 étoiles

Since we walked in the shop the guy greeted us and asked if we need any assistance. Well presented shop nice and clean and the guy staff was very professional! Varieties of products is great and is... Voir plus

Noté 5 sur 5 étoiles

The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

421 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(421)

26 245 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff

14 novembre 2025
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Réponse de ProCook - O2 Icon

We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.

Noté 5 sur 5 étoiles

Jamie the Asian guy who served me was…

Jamie the Asian guy who served me was an amazing person. He had patience and explained the different types of pots and which are comparable with my induction hob.

8 novembre 2025
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Réponse de ProCook - O2 Icon

We're happy to hear that you had such a positive experience. We appreciate you mentioning the assistance you received in finding the right pots for your induction hob; thank you for your feedback.

Noté 5 sur 5 étoiles

Helpful staff

The lady was very helpful in advising on both product and cost would revisit when again in the area

8 novembre 2025
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Réponse de ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found the advice helpful and would revisit our location.

Noté 5 sur 5 étoiles

Nice layout

Nice layout
Affordable price
Excellent customer service

28 octobre 2025
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Réponse de ProCook - O2 Icon

We appreciate your positive feedback! We are so happy you found our layout nice, our prices affordable, and our service excellent.

Noté 5 sur 5 étoiles

Great experience at the O2 branch

Ver helpful staff explaining all the features of the products that I was interested in. Great experience at the O2 branch. Thank you.

21 octobre 2025
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Réponse de ProCook - O2 Icon

We're so glad to hear that our staff were very helpful in explaining the features of the products you were interested in. We appreciate your positive feedback about your experience at the O2 branch!

Noté 5 sur 5 étoiles

Products are very well

Products are very well, salesman was very well

21 octobre 2025
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Réponse de ProCook - O2 Icon

We appreciate your positive feedback! We're so happy you liked our products and found our salesman very helpful.

Noté 4 sur 5 étoiles

Top of the range products

Very professional customer service with staff who genuinely know what they are talking about. The products are first rate too. Would recommend Pro cook for kitchenware above any other retailer

16 octobre 2025
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Réponse de ProCook - O2 Icon

We're so happy to hear that you found our customer service professional and knowledgeable. We appreciate your recommendation of our kitchenware and your positive feedback on our products!

Noté 5 sur 5 étoiles

Friendly customer service

Friendly customer service

17 octobre 2025
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Réponse de ProCook - O2 Icon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Excellent service

Good range of products and great service at the O2 branch. The staff were very helpful. I Loved the fact that this shop is open until 8pm on a Sunday. It really helped me out of a tight spot.

12 octobre 2025
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Réponse de ProCook - O2 Icon

We're delighted you appreciate our product range and the helpful service at the O2 branch. We're glad our Sunday opening hours assisted you. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Had the glasses i wanted

Had the glasses i wanted . Lady at the till checked everyone in the box to check they were perfect . Explained their one year guarantee too

11 octobre 2025
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Réponse de ProCook - O2 Icon

We're glad you enjoyed your experience and found the perfect glasses! We appreciate that our team's attention to detail and guarantee explanation stood out to you. Thanks for your feedback!

Noté 5 sur 5 étoiles

Great Value Great Spec

Good value the only retailer to stock a really useful teapot of high quality. Perfect product and good service at a reasonable price and Blue Light card discount too. Well impressed

6 octobre 2025
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Réponse de ProCook - O2 Icon

We're happy to hear that you consider our teapot a good value and of high quality. We're also glad you appreciated the service and Blue Light card discount. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Good service

2 octobre 2025
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Réponse de ProCook - O2 Icon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Great service from extremely helpful…

Great service from extremely helpful staff.

3 octobre 2025
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Réponse de ProCook - O2 Icon

We appreciate you letting us know our staff was extremely helpful and provided great service! We are so happy to hear it.

Noté 5 sur 5 étoiles

I bought bowls directly from the precook O2

I bought bowls directly from the Precook O2 shop and I’m really pleased with it. The staff were friendly and helpful, and they let me look at a few options before choosing. The bowl feels sturdy, looks great in my kitchen, and has been perfect for cooking and serving. It was also reasonably priced. Overall a really positive shopping experience and a product I’d happily recommend.”

27 septembre 2025
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Réponse de ProCook - O2 Icon

We're happy to hear that you're pleased with your bowl from our shop. It's great to know that our staff were friendly and helpful and that you found the perfect bowl for your needs at a reasonable price. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Good service

Good service. Good products

27 septembre 2025
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Réponse de ProCook - O2 Icon

We appreciate your positive feedback! We're so glad you enjoyed our good service and products.

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