ProCook - O2 Icon Avis 

424
TrustScore 5 sur 5

4,8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Voir plus

Noté 5 sur 5 étoiles

I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... Voir plus

Noté 5 sur 5 étoiles

Since we walked in the shop the guy greeted us and asked if we need any assistance. Well presented shop nice and clean and the guy staff was very professional! Varieties of products is great and is... Voir plus

Noté 5 sur 5 étoiles

The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

424 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(424)

26 424 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I bought bowls directly from the precook O2

I bought bowls directly from the Precook O2 shop and I’m really pleased with it. The staff were friendly and helpful, and they let me look at a few options before choosing. The bowl feels sturdy, looks great in my kitchen, and has been perfect for cooking and serving. It was also reasonably priced. Overall a really positive shopping experience and a product I’d happily recommend.”

27 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We're happy to hear that you're pleased with your bowl from our shop. It's great to know that our staff were friendly and helpful and that you found the perfect bowl for your needs at a reasonable price. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Good service

Good service. Good products

27 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We appreciate your positive feedback! We're so glad you enjoyed our good service and products.

Noté 5 sur 5 étoiles

Excellent products and prices

Excellent products and prices, combined with very good customer service.

25 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our products, prices, and customer service.

Noté 5 sur 5 étoiles
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We appreciate your positive feedback! We are so happy to hear that you liked our very good product and friendly staff. Thank you.

Noté 5 sur 5 étoiles

Good quality kitchen utensils…

I have not used all of my kitchen utensils but I can see that they are well made and will last a long time.

20 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We're happy to hear that our kitchen utensils seem well-made and durable. Thank you for sharing your initial impressions; we appreciate your positive feedback!

Noté 5 sur 5 étoiles

The set i wanted was not in stock but I…

The set i wanted was not in stock but I was able to order in store. Great customer service and im very happy with the set

24 septembre 2025
Avis spontané
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We're happy to hear that you were able to order the set you wanted in-store. We appreciate your positive feedback and are glad you're happy with your purchase!

Noté 5 sur 5 étoiles

Pleasant experience.

My experience was a pleasant one, the shop assistant that served me was very helpful and professional.

21 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We're happy to hear that you had a pleasant experience. We appreciate your positive feedback regarding the helpful and professional service you received from our shop assistant.

Noté 4 sur 5 étoiles

Great service

The store staff was very helpful and respectful. He showed me the various items from expensive to more affordable.

19 septembre 2025
Noté 5 sur 5 étoiles

The sales assistant was super friendly…

The sales assistant was super friendly and extremely helpful. Will definitely be going back!

19 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales assistant was friendly and helpful.

Noté 5 sur 5 étoiles

Tidy store

Tidy store, staff were courteous and helpful. Outlet prices really good for the same items. Went on Saturday non concert day and was relatively calm

13 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We're happy to hear that you found our store tidy and our staff courteous and helpful. We appreciate your feedback regarding our outlet prices and the calm atmosphere on a non-concert day!

Noté 5 sur 5 étoiles

Absolutely love the store you got…

Absolutely love the store you got everything that you need sport for choice😁

15 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We're happy to hear that you love our store and the wide selection we offer! Thank you for your positive feedback; we appreciate it a lot.

Noté 5 sur 5 étoiles

Lovely store,

Lovely store. Friendly staff and loads of products to browse through. Good variety of each product as well. All sensibly affordable too. Actually found what I was looking for!
Very pleased with my purchases.

6 septembre 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We're delighted you found our store lovely with friendly staff and a wide variety of affordable products. We're so glad you found what you were looking for and are pleased with your purchases!

Noté 5 sur 5 étoiles

Very good advice from staff who…

Very good advice from staff who understood their product range. Good quality range.

30 août 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that you received very good advice and liked our quality range.

Noté 5 sur 5 étoiles

I loved their products

I loved their products , Very friendly staff.

25 août 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We appreciate your positive feedback. We are so happy to hear you loved our products and found our staff very friendly.

Noté 5 sur 5 étoiles

Excellent prompt friendly and helpful…

Excellent prompt friendly and helpful service

27 août 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We appreciate your positive feedback. We are so happy to hear you found our service excellent, prompt, friendly, and helpful.

Noté 5 sur 5 étoiles

he store is well stocked

The store is well stocked, has a good ambience and staff helpful and knowledgeable.
Products are affordable, stylish and the pot a nimals for saucepans super cute.

26 août 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We're so glad you found our store well-stocked with a good atmosphere and helpful, knowledgeable staff. We appreciate you noticing our affordable, stylish products and the super cute pot animals!

Noté 5 sur 5 étoiles

ProCook Pan

Great product, easy to use and easy to clean.

7 août 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

We appreciate your positive feedback! We are so happy to hear that our product is great, easy to use, and easy to clean.

Noté 1 sur 5 étoiles

The customer service was good but the…

The customer service was good but the product I bought was not good at all. It didn’t last more than 2weeks. According to staff it’s wear and tear.
To me, it’s a product that should last at least a year.

18 août 2025
Logo de ProCook - O2 Icon

Réponse de ProCook - O2 Icon

Thank you for your review. We are sorry to hear of your experience, we have asked the Customer service team to contact you to resolve.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus