Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Voir plus
Établissement
Changer d'établissementUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
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I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... Voir plus
Since we walked in the shop the guy greeted us and asked if we need any assistance. Well presented shop nice and clean and the guy staff was very professional! Varieties of products is great and is... Voir plus
The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Royaume-Uni
4,8
Excellent
424 avis
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Les gens ont aussi consulté
The stuff we brought seems very well…
The stuff we brought seems very well made and the staff was very helpful. I have had stuff from pro cook before and am still using it.
19 août 2025
The best offer ever 50% off love it as…
The best offer ever 50% off love it as always 🫶🏻
The staff at store were very helpful!
Thank you!
19 août 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I haven’t received the products yet and…
I haven’t received the products yet and When I check the tracking numberit said it is wrong
9 août 2025
Réponse de ProCook - O2 Icon
Thank you for your review. We are sorry to hear of your experience, we have asked the Customer service team to contact you to resolve.
How great customer service is delivered
I work in retail and I am a customer facing employee. I also train people in customer service and how to deliver great service. So when I receive great service it definitely needs recognition. The lady that served us was very polite and friendly. They opened my product to ensure it was all intact. All round fantastic service made the experience in your outlet very enjoyable.
5 août 2025
Réponse de ProCook - O2 Icon
We appreciate you taking the time to share your experience. We're happy to hear that the service you received was fantastic, especially coming from someone with your expertise in customer service. We aim to make every visit enjoyable.
Knowledgeable & friendly staff
Staff were very friendly and they knew what they were talking about. They also saved me money by showing me alternatives….other stores maybe would have pushed to sell the more expensive item so kudos for taking the moral path….god bless
5 août 2025
Réponse de ProCook - O2 Icon
We're happy to hear that our staff's knowledge and friendliness were helpful! We appreciate you recognizing our team's commitment to providing alternatives and prioritizing your needs. Thank you for your positive feedback.
Réponse de ProCook - O2 Icon
We appreciate your positive feedback! We are so happy to hear our staff was friendly, and that you liked our good prices.
They carefully packed the fragile items…
They carefully packed the fragile items and handed them over to me in an organised manner.
5 août 2025
Réponse de ProCook - O2 Icon
We're happy to hear that our careful packing and organized handling of your fragile items met your expectations. Thank you for your positive feedback!
Réponse de ProCook - O2 Icon
We appreciate your feedback! We are so happy to hear you received polite, efficient, and knowledgeable service, and we thank you for letting us know.
Réponse de ProCook - O2 Icon
We appreciate your positive feedback! We are so happy to hear you enjoyed our great products, excellent value, and friendly staff.
Réponse de ProCook - O2 Icon
We're happy to hear that our staff was polite and helpful in answering your questions. Thank you for the positive feedback!
Very helpful
Had to return a couple of induction pans that were too small to trigger our oven that were part of a set and Jan and Daniela from the O2 (hopefully names right) couldn’t be more helpful, I thought it would be really difficult and they sorted it out and now I have pans that work and are the sizes I want! Thank you!
27 juillet 2025
Réponse de ProCook - O2 Icon
We're happy to hear that the return process for the induction pans went smoothly! We appreciate your positive feedback and are glad that our team could assist you in finding the right sizes. Thank you!
Réponse de ProCook - O2 Icon
We're glad you had a good experience and liked our collection. Thank you for your positive feedback; we appreciate it.
Very helpful staff in selecting items I…
Very helpful staff in selecting items I required
6 juillet 2025
Réponse de ProCook - O2 Icon
We appreciate your positive feedback! We're so happy to hear that our staff were helpful in selecting the items that you required.
what i would expect :)
i only bought a bowl but the items in the shop were good and i can imagine it is has most things a shopper could want
5 juillet 2025
Réponse de ProCook - O2 Icon
We appreciate you taking the time to share your thoughts. We're glad to hear that you found our selection appealing and that we likely have what shoppers need.
Réponse de ProCook - O2 Icon
We appreciate your positive feedback! We are so happy you liked our good quality products and found our staff helpful.
Réponse de ProCook - O2 Icon
We appreciate your positive feedback and are so glad you find our products to be of good quality!
Réponse de ProCook - O2 Icon
We appreciate your feedback and are so glad you were happy with the personal service and explanation that we provided to you.
The Supersalesman. who served me was…
The salesman who served me was Excellent. He helped me find a Set of Knives , which had been Discontinued recently by calling around a lot of the other Pro Cook branches. A- for Excellence.
13 juin 2025
Réponse de ProCook - O2 Icon
We're happy to hear that the salesperson was so helpful in finding the set of knives for you, even though they were discontinued. We appreciate your recognition of their efforts to go the extra mile.
Huge range of products and happy staff…
Huge range of products and happy staff and good prices
31 mai 2025
Réponse de ProCook - O2 Icon
We appreciate your positive feedback! We're so glad you were satisfied with our wide selection, good prices, and happy staff.
Polite staff
27 mai 2025
Réponse de ProCook - O2 Icon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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