ProCook - Reading Avis 

225
TrustScore 5 sur 5

4,8

Unit 33, The Oracle, RG1 2AH Reading, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As soon as I walked in the store there were friendly staff ready and willing to assist me with my shopping needs, who were polite and helpful

Noté 5 sur 5 étoiles

Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Voir plus

Noté 5 sur 5 étoiles

The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 33, The Oracle, RG1 2AH, Reading, England, Royaume-Uni

  • 0118 370 2088

4,8

Excellent

TrustScore 5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(225)

25 919 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely staff and great stuff

Lovely staff and great stuff! Recommended!

19 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you sharing that our staff was lovely, and you enjoyed our great stuff! We are so happy to hear it, and we thank you for recommending us.

Noté 5 sur 5 étoiles

Excellent customer service and great…

Excellent customer service and great products at really good prices

9 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your positive feedback! We're so glad you were satisfied with our excellent customer service and great products at really good prices.

Noté 5 sur 5 étoiles

Good

This is very Good

21 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it.

Noté 5 sur 5 étoiles

Prompt service

Very helpful members of the staff.

18 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you sharing that our staff was helpful! We are so glad to hear it.

Noté 4 sur 5 étoiles

I’m happy with the purchase

I’m happy with the purchase, the only thing i faced since buying my frying pan is that sometimes egg got stuck on top, which i was expecting to be non stick every time
Otherwise all good

13 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're happy you're pleased with your purchase! We appreciate your feedback regarding the eggs sometimes sticking. We'll consider this as we continue to improve our frying pan's non-stick performance. Thanks again!

Noté 4 sur 5 étoiles

The cookware I bought are excellent and…

The cookware I bought are excellent and of very good quality.
The attention was great

12 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're happy to hear that you find the cookware excellent and of very good quality! We appreciate you noting the great attention you received.

Noté 5 sur 5 étoiles

Quality products at great prices

Quality products at great prices! Customer service amazing too.

13 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your positive feedback! We're so glad you were satisfied with our quality products, great prices, and amazing customer service.

Noté 5 sur 5 étoiles

The staff (I think it was Alexandra)…

The staff (I think it was Alexandra) were super helpful. Thanks

12 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was super helpful to you during your visit.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, lady serving was very helpful and patient - we will definitely shop there again

8 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your kind review! We're so pleased to hear that you found our service helpful and patient. We look forward to welcoming you back to our store soon!

Noté 5 sur 5 étoiles

We've always shopped online for our Pro…

We've always shopped online for our Pro Cook items before but found the new shop in Reading's Oracle on one of our rare trips into the town centre. The staff are impeccable. One of the ladies saw that was walking with a stick and came and took all the things that I picked up back to the counter for me, which made shopping much more comfortable. We will return

11 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you sharing your experience! We're happy to hear that you received such attentive service in our new Reading store. It's great to know that our team made your shopping trip more comfortable, and we look forward to welcoming you back.

Noté 5 sur 5 étoiles

Fantastic range of kitchen products to…

Fantastic range of kitchen products to choose from all excellent quality.

5 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your positive feedback! We're so happy you found a fantastic range of excellent quality kitchen products to choose from.

Noté 5 sur 5 étoiles

I am happy with my purchase.

I am happy with my purchase. Quality is very good for all the items I bought.

29 juin 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're happy to hear that you are satisfied with your purchase! We appreciate you letting us know that the quality of the items you bought is very good.

Noté 5 sur 5 étoiles

Excellent and attentive servise

Good customer service

5 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Friendly service

Lovely shop and friendly staff.

4 juillet 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you sharing! We're so glad you enjoyed our lovely shop and found our staff friendly during your visit.

Noté 5 sur 5 étoiles

Excellent

Excellent, friendly service; great range of affordable products.

29 juin 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your positive feedback! We're so glad you found our service excellent and friendly, and that you enjoyed our great range of affordable products.

Noté 5 sur 5 étoiles

Got just we needed

27 juin 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're happy to hear that you got what you needed! Thank you for your positive feedback; we appreciate it.

Noté 5 sur 5 étoiles

Welcoming and approachable

Welcoming and approachable. Helpful; willing to show me an item on the shop floor and patient while I considered my purchases.

22 juin 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're happy to hear that you felt welcomed and found our team helpful and patient during your shopping experience. Thank you for sharing your positive feedback!

Noté 5 sur 5 étoiles

The first time I entered ProCook I was…

The first time I entered ProCook I was met with welcoming from the staff on first day of opening and very friendly staff and helpful to customers I will be happy to share and buy from the store again and telling everyone about the store the quality of service is wonderful my kitchen will be wonderful with ProCook new design

21 juin 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're so happy to hear about your positive first experience with us! It's wonderful to know that you felt welcomed by our staff and found them helpful. We appreciate you sharing your experience and recommending us to others. We hope you enjoy your new kitchen design!

Noté 5 sur 5 étoiles
Logo de ProCook - Reading

Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

nice shop in reading

I think the shop in reading has many good kitchen products to offer. we were well treated and bought a nice looking water kettle but it is a bit noisy

14 juin 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're glad you found appealing kitchen products and were well-treated in our Reading shop. We appreciate your feedback on the kettle's noise. Thank you for your review.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus