Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... Voir plus
Établissement
Changer d'établissementUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Voir plus
L'entreprise a répondu
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Royaume-Uni
4,9
Excellent
1 k avis
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Les gens ont aussi consulté
Friendly
Friendly, polite staff members who were very helpful. Good advice given regarding special offers and warrantees etc.
3 août 2026
Réponse de ProCook - Rushden Lakes
We're so happy to hear you found our staff friendly, polite, and very helpful! We're also delighted that you received good advice regarding special offers and warranties. Thank you for your kind words.
Réponse de ProCook - Rushden Lakes
We're so glad to hear that our staff member was helpful and knowledgeable during your visit. We truly appreciate your positive feedback!
Réponse de ProCook - Rushden Lakes
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Réponse de ProCook - Rushden Lakes
We're so glad to hear that our staff was very helpful from start to finish. We truly appreciate your kind words!
Friendly efficient service in store
5 août 2026
Réponse de ProCook - Rushden Lakes
We are so glad to hear that you experienced friendly and efficient service in our store. We truly appreciate your kind words and positive feedback!
Helpful staff
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all. A good shopping experience.
30 juillet 2026
Réponse de ProCook - Rushden Lakes
We're so pleased you found a great range and selection of goods, and that our team member was helpful and knowledgeable without being pushy. It sounds like you had a good shopping experience!
High quality and great value
Helpful and knowledgeable staff.
High quality product.
Great value!
29 juillet 2026
Réponse de ProCook - Rushden Lakes
We truly appreciate your kind words about our products and our helpful team. It's wonderful to hear you had such a positive experience!
Réponse de ProCook - Rushden Lakes
We are so pleased to hear that you experienced good service and are happy with our excellent product. Thank you for your kind words!
Really helpful staff
Really helpful staff. Extremely friendly and chatty. Love all the products too!
31 juillet 2026
Good product knowledge in store
Good product knowledge in store. We needed a cafietiere which was large enough and could not break!
28 juillet 2026
Purchased plates in store totalling £65
Purchased plates in store totalling £65
Then when got home saw the same in their online store for far less
20 juillet 2026
Fabulous range of products
Fabulous range of products. Store well set out and easy to navigate. Helpful staff
19 juillet 2026
The friendliness of the member of staff…
The friendliness of the member of staff and her knowledge of the products . I believe she comes from Peru. Wish more stores had staff like this.
20 juillet 2026
Very good service and many products to…
Very good service and many products to choose from
20 juillet 2026
Really friendly, helpful staff
Really friendly staff. Not pushy when they saw me enter. I felt co fortable when I had a question to approach them and they proved very helpful. Had this not happened I would not have bought what I bought. When I said no to a bag they offered to help me. I had looked for place mats and didn't like the only ones I thought they had. I decided to ask about any more to look at whilst I was paying. The lady knew exactly where some other ones were which I would not have found. i quickly bought some. She then offered me the help of one of the other assistants. I siad no but they were so lovely that I agreed and he carried all my purchases down the opposite end of the centre and was friendly. Was a great experience.
18 juillet 2026
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