Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... Voir plus
Établissement
Changer d'établissementUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Voir plus
L'entreprise a répondu
Beautiful cookware which we thought were reasonably priced. The member of staff was very polite, happy and helpful.
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Quality product
Quality product. Staff were very helpful in the description of the product.
25 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Rushden Lakes
We're happy to hear that you had a positive, efficient experience. Thank you for your feedback; it means a lot to us.
Réponse de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and enjoyed our pan selection.
Easy shopping experience on a busy day.
Fast and knowledgeable staff helped with my purchase during a busy period.
23 mars 2026
Réponse de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was fast, knowledgeable, and helpful.
Great service from Peruvian lady
22 mars 2026
Réponse de ProCook - Rushden Lakes
We appreciate you mentioning the excellent service you received; it is valuable to our team. Thank you for your positive feedback.
great products really good price
8 mars 2026
Réponse de ProCook - Rushden Lakes
We appreciate your positive feedback on our great products and really good price; we are so happy you are pleased!
Great products and very helpful and…
Great products and very helpful and knowledgeable staff. I am happy with my new frying pan.
12 mars 2026
Réponse de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our products and staff and your new frying pan.
ProCook Rushden lakes
There was so much to choose from, I bought a new crockery set which is very stylish and reasonably priced. The staff member who served me was so pleasant and helpful. Perfect shopping experience.
8 mars 2026
Helpful staff and great products.
8 mars 2026
Salesman very helpful in helping us…
Salesman very helpful in helping us make a informed decision
11 mars 2026
Very helpful staff who knew their…Helpful Staff
Very helpful staff who knew their products.
5 mars 2026
Managed to find my purchase easily with…
Managed to find my purchase easily with the help of the staff.
8 mars 2026
The shop had the replacement pan lid…
The shop had the replacement pan lid required at a fair price. Very pleasant sevice, thanks
4 mars 2026
Réponse de ProCook - Rushden Lakes
We're happy to hear that you found the replacement pan lid you needed at a fair price, and that you enjoyed our service. Thank you for your feedback!
Réponse de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful during your visit.
The staff
The people working there lady was so lovely always laughing and tell me about the products
8 mars 2026
Réponse de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our employee was lovely and explained our products well.
Brilliant customer service
Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets.
Rushden lakes however heard my complaint and a very helpful assistant turned up. Offering to let me try a knife. Which I was greatful for then the experience got even better. A knife. A chopping and a carrot. A good service from walking in store to leaving.
3 mars 2026
Réponse de ProCook - Rushden Lakes
We're happy to hear you received brilliant customer service and appreciate the helpful assistant's support in finding the right kitchen knives. We're glad you enjoyed your experience in our store.
The assistant was helpful
The assistant was helpful and informative but not pushy. She provided the required information and then left us to think about our purchase!
4 mars 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.