I was greeted with a lovely smile by Lisa, who genuinely couldn’t do enough for me. She was so patient, helpful and knowledgeable, and took the time to make sure I found exactly what I was looking f... Voir plus
Établissement
Changer d'établissementUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Lisez les avis des autres
excellent approach by staff ,they know their products, friendly and in formative. fantastic range of cookware. Compared with John Lewis opposite ,they get the gold medal i have used before,but time... Voir plus
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Voir plus
L'entreprise a répondu
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Royaume-Uni
4,9
Excellent
947 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Excellent service
3 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The young lady who served us was very…
The young lady who served us was very polite and informative. She certainly knew a lot about the saucepans etc and advised us on which was the best for us.
12-04-2026. Touchwood, Solihull branch.
12 avril 2026
Réponse de ProCook - Solihull
We're happy to hear that you found our team member at the Solihull branch polite and informative. We appreciate you mentioning their knowledge of the saucepans and advice in helping you choose the best one for your needs.
Great selection of goods at good prices
11 avril 2026
Service was superb.
11 avril 2026
Staff are always pleasant and very…
Staff are always pleasant and very helpful. They always give out useful tips regarding your purchase
6 avril 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to share your experience! We're so happy to hear that our staff are pleasant and helpful and that they give useful tips.
Lovely service
Friendly and polite staff. I was helped to find exactly what I wanted. Not only that , but when it comes to customer service, a smile goes along way and I received a loads from the lovely young lady at Procook in Touchwood, Solihull.
3 avril 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to share your experience! We're happy to hear that our staff were friendly and polite and helped you find what you wanted. It's great to know you valued the customer service you received.
Very helpful member of staff
8 avril 2026
Réponse de ProCook - Solihull
We appreciate you letting us know our staff was helpful; we are so happy about the positive feedback.
Lots of good stuff in the store
Lots of good stuff in the store - helpful staff - I bought a nice coffee grinder - worth a visit -
4 avril 2026
Réponse de ProCook - Solihull
We're happy to hear that you found helpful staff and good products! We're glad you enjoyed your experience and appreciate you taking the time to share your feedback.
Very helpful lady assistant
3 avril 2026
Réponse de ProCook - Solihull
We appreciate you letting us know our assistant was helpful; we are so happy you had a positive experience with our team.
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Best staff in Solihull !
Easy to find exactly what I needed and was fortunate to have my favourite member of staff on the till !
Lovely clean layout in the shop and so helpful staff there in Solihull
7 avril 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that you had a great experience in our shop.
Very helpful staff
4 avril 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very nice customer service the two lady…
Very nice customer service the two lady are very good store is very clean and organised like to come again
4 avril 2026
Very helpful staff
3 avril 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Great service
Great service. Always a great bargain to be had. Quality without a huge price hike
28 mars 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service, bargains, and quality.
Very good polite service.
27 mars 2026
Réponse de ProCook - Solihull
We appreciate you letting us know that our service was polite; it means a lot to our team.
Réponse de ProCook - Solihull
We appreciate you sharing your feedback. We are so glad our customer care met your expectations!
A great shopping experience!
A great selection of kitchen tools at a great price. The shop was full of lovely things to look at. The shop assistant was very friendly and helpful
29 mars 2026
Réponse de ProCook - Solihull
We're so happy to hear that you found a great selection of kitchen tools at a great price! It's great to know the shop assistant was very friendly and helpful.
Good quality & a wide range of stock
Good quality & a wide range of stock; friendly, helpful staff; well presented in store
9 mars 2026
Good service
28 mars 2026
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