Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... Voir plus
Établissement
Changer d'établissementUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... Voir plus
L'entreprise a répondu
The ladies that served me were extremely helpful, they knew the products and were very friendly (I went 2 days running) The products are perfect for me and I am extremely pleased with them.
Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Royaume-Uni
4,9
Excellent
865 avis
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Les gens ont aussi consulté
Very friendly polite staff knowledgable…
Very friendly polite staff knowledgable about the product I bought
22 août 2026
Excellent products, excellent customer service …
The ladies that served me were extremely helpful, they knew the products and were very friendly (I went 2 days running)
The products are perfect for me and I am extremely pleased with them.
20 août 2026
The sales assistant was really helpful.
20 août 2026
Best results
We have tried similar products but this one is by far the best one for results
20 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I have NEVER ordered anything from your…
I have NEVER ordered anything from your company
19 août 2026
Réponse de ProCook - Spalding
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store and they shall be in touch.
Lovely staff, great service.
The staff were lovely and took care in bagging and wrapping items for us. Very helpful and made a nice atmosphere. Great range of products at decent prices.
13 août 2026
Réponse de ProCook - Spalding
We're so happy to hear our staff were lovely and took care in bagging your items! It's wonderful that they created a nice atmosphere and that you appreciated our great range of products and decent prices.
Réponse de ProCook - Spalding
We're so glad to hear that you had a nice shopping experience and found our staff polite and helpful. We truly appreciate your kind feedback!
Réponse de ProCook - Spalding
We're so pleased to hear that you found our service to be both polite and efficient. Your kind words are greatly appreciated!
Helpful staff
9 août 2026
We got very helpful in store advice
11 août 2026
Réponse de ProCook - Spalding
We're so glad to hear that you received very helpful advice from our team in-store. Your positive feedback is truly appreciated!
Lovely shop
5 août 2026
Store was laid out well and items were easy to find.easy to find
Store was laid out well and items were easy to find
2 août 2026
Réponse de ProCook - Spalding
We're glad to hear you found our store well-organized and easy to navigate. We appreciate your positive feedback!
Réponse de ProCook - Spalding
We're delighted to hear that you had such a positive experience with our team and found our pricing to be good. We truly appreciate your kind words!
Very good service and well stocked…
Very good service and well stocked selection of products.Staff very polite and helpful.
3 août 2026
Réponse de ProCook - Spalding
We're so glad you enjoyed our service and the selection of products! We're also happy to hear that our staff were polite and helpful. Thank you for your kind words.
The assistant was very helpful and…
The assistant was very helpful and pleasant, she showed me three similar items for me to choose from.
2 août 2026
Réponse de ProCook - Spalding
We're so pleased to hear that our assistant was very helpful and pleasant, and that they were able to show you a great selection of items!
Great design, great quality and lovely staff
I went to the shop in Spalding and found a very nice dinner set. Staff were very friendly and professional. I am definitely coming back.
2 août 2026
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