Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... Voir plus
Établissement
Changer d'établissementUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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Lisez les avis des autres
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... Voir plus
L'entreprise a répondu
Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... Voir plus
L'entreprise a répondu
Visited ProCook in Springfield’s Designer Village, Spalding, and honestly couldn’t fault it. The staff were incredibly friendly and welcoming, and more than happy to help with anything I needed. The... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Royaume-Uni
4,9
Excellent
867 avis
Demande des avis aux clients
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Les gens ont aussi consulté
As I walked in I was able to look…
As I walked in I was able to look around at my leaser and pick up a few items to buy . Then I approached by member off staff who was very helpful and I came out very satisfied 👍😋
12 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent customer service
The lady who served me was approachable, helpful and knowledgeable about the products in the shop. She took care wrapping the items I bought which showed me she cares about her customers and about the products.
7 juillet 2026
Réponse de ProCook - Spalding
We're so pleased to hear about your positive experience with our team member! It's wonderful that she was approachable, helpful, and knowledgeable, and that her care in wrapping your items stood out to you.
Réponse de ProCook - Spalding
We appreciate your kind words about our staff. We are so glad to hear you had a pleasant experience with us.
Réponse de ProCook - Spalding
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Réponse de ProCook - Spalding
We appreciate your feedback regarding the coffee pot's pricing. We are always reviewing our product offerings and their value.
Wide choice of products
Wide choice of products, reasonably priced, friendly staff, clean and tidy shop.
5 juillet 2026
Réponse de ProCook - Spalding
We're so happy you enjoyed our wide choice of products, reasonable prices, and found our staff friendly! We're also glad you found our shop clean and tidy. Thank you for your kind words.
I knew what I wanted and explained to…
I knew what I wanted and explained to the lady she went to the shelf got it recommend the item I paid and left, wished all my shopping was so easy.
30 juin 2026
Réponse de ProCook - Spalding
We're so happy to hear your shopping experience was easy and efficient! We appreciate you taking the time to share your positive feedback with us.
Excellent knowledge and impartial…
Excellent knowledge and impartial guidance on the products. We were given the information we needed and provided with the options to fulfill them needs. We were then left alone to decide which purchase we wanted
29 juin 2026
Réponse de ProCook - Spalding
We're so pleased to hear that you received excellent guidance and all the information you needed to make your decision. It's wonderful that you felt empowered to choose the perfect purchase for your needs.
ProCook - excellent service
The staff were very helpful not overly pushy. Gave good advice on products in store.
27 juin 2026
Réponse de ProCook - Spalding
We're so glad you found our staff helpful and that they provided good advice on our products! Thank you for your kind words.
Réponse de ProCook - Spalding
We're so glad you enjoyed our shop and found it well laid out, and that our staff was helpful!
Réponse de ProCook - Spalding
We're so happy to hear you found our store easy to navigate and our staff helpful. Thank you for your kind words!
I was looking for some Steak knives…
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification and me to get a credit card.)
Goodbye Amazon!!!
Back to ProCook i spoke with the young lady and she directed me to your rivetless steak knives which I must say are fantastic @ £17. Very happy customer.
30 juin 2026
Réponse de ProCook - Spalding
We are so pleased to hear that our team was able to assist you in finding the perfect rivetless steak knives! It's wonderful to know that you are happy with your purchase and that they are meeting your expectations. We truly appreciate your continued loyalty and kind words.
The staff were extremely helpful and…
The staff were extremely helpful and the product range covered exactly what we were looking for
28 juin 2026
Excellent customer service
There was no coasters in the shop but the staff member got on the phone to her colleague immediately. 2 days later they phoned to say they were in stock. Excellent
17 juin 2026
Réponse de ProCook - Spalding
We're glad to hear our team's proactive approach led to a positive outcome for you. Thank you for sharing your excellent experience with us.
Very knowledgeable staff that made us…
Very knowledgeable staff that made us very welcome.
18 juin 2026
Réponse de ProCook - Spalding
We're glad our staff made you feel welcome. We appreciate your feedback!
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