Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Voir plus
Établissement
Changer d'établissementUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Voir plus
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Voir plus
L'entreprise a répondu
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Royaume-Uni
4,9
Excellent
952 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely shop
5 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Store was laid out well and items were easy to find.easy to find
Store was laid out well and items were easy to find
2 août 2026
Réponse de ProCook - Spalding
We're glad to hear you found our store well-organized and easy to navigate. We appreciate your positive feedback!
Réponse de ProCook - Spalding
We're delighted to hear that you had such a positive experience with our team and found our pricing to be good. We truly appreciate your kind words!
Very good service and well stocked…
Very good service and well stocked selection of products.Staff very polite and helpful.
3 août 2026
Réponse de ProCook - Spalding
We're so glad you enjoyed our service and the selection of products! We're also happy to hear that our staff were polite and helpful. Thank you for your kind words.
The assistant was very helpful and…
The assistant was very helpful and pleasant, she showed me three similar items for me to choose from.
2 août 2026
Réponse de ProCook - Spalding
We're so pleased to hear that our assistant was very helpful and pleasant, and that they were able to show you a great selection of items!
Great design, great quality and lovely staff
I went to the shop in Spalding and found a very nice dinner set. Staff were very friendly and professional. I am definitely coming back.
2 août 2026
Excellent staff very helpful with…
Excellent staff very helpful with advice. Will always wanting to use them again
1 août 2026
Friendly helpful staff
Friendly helpful staff. Good product selection at a good price. You can always find that little something you are looking for.
31 juillet 2026
Absolutely wonderful quality products…
Absolutely wonderful quality products at surprisingly low prices
30 juillet 2026
Friendly helpful staff great products…
Friendly helpful staff great products and good value
28 juillet 2026
Purchased 2 great utility knives from…
Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely be back for more.
26 juillet 2026
Glasses
Good layout of the store the staff were very helpful and I made my purchase. Will go back when I need more home items.
21 juillet 2026
Good produce at reduced price during…
Good produce at reduced price during sales. Staff helpful.
25 juillet 2026
First class service with knowledgable…
First class service with knowledgable advice on product and help choosing correct product . Well done 👍
17 juillet 2026
Staff very informative.
20 juillet 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.