We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences i... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7, Lower Mall, Atria Watford, WD17 2UB Watford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... Voir plus
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, Royaume-Uni
- 01923 963099
4,8
Excellent
414 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exceptional Service
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
9 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Amazing products and service
We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences in quality and material. Amazing service and products
3 octobre 2026
Avis spontané
Réponse de ProCook - Watford
We are so pleased to hear that you had such a wonderful experience exploring our cookware. It is fantastic to know that our team member was so helpful and knowledgeable in guiding you through the different materials and options. We hope you thoroughly enjoy your new items for years to come!
Brilliant staff overall was a great…
Brilliant staff overall was a great experience and very helpful
26 septembre 2026
So helpful and friendly
Went into Procook on Tuesday I was greeted by 2 lovely ladies that was very helpful and friendly
29 septembre 2026
Réponse de ProCook - Watford
We're so glad to hear that you had such a wonderful visit on Tuesday! It's fantastic to know that our team members were welcoming, attentive, and able to assist you so well. Thank you for taking the time to share your kind feedback with us!
WHEN WE VISTED THE STORE, HELPFUL STAFF AROUND THE STORE
WHEN WE VISTED THE STORE, WE WERE APPROCHED BY A YOUNG LADY, WHO WAS EXTREMELY HELPFUL , MADE IT EASY TO MAKE OUR CHOICE
27 septembre 2026
Réponse de ProCook - Watford
We're so happy to hear that a member of our team was extremely helpful and made your shopping experience easy! We appreciate your kind words.
Great shopping experience
The staff are gorgeous and so helpful.
I love my new casserole dishes!
They are super cute.
19 septembre 2026
Our new purchase a knife block and some new…
We purchased a knife block and some new knives the young man who assisted us was extremely knowledgeable able to give good practical advice he was positive and welcoming
19 septembre 2026
Remi has excellent customer service…
Remi has excellent customer service skills polite and ready to help.
14 septembre 2026
Friendly helpful staff as soon as I…
Friendly helpful staff as soon as I walked in to the store
17 septembre 2026
Great service in the Watford branch…
Great service in the Watford branch yesterday . I’ve never been in before but we got just what we wanted and were impressed with everything we saw.
1 septembre 2026
It was very good experience and staff…
It was very good experience and staff was very friendly.
31 août 2026
Brilliant shopping experience.
Excellent experience. Salesperson Remi was courteous, very approachable and very professional. Dealt with my queries and any apprehension I had honestly and professionally!! Thank you Remi.
28 août 2026
Knowledgeable staff
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using ProCook products helping me to make a good decision.
21 août 2026
Exactly what I needed and great service
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the item for me quickly. The item itself was reasonably priced (£12) and I was reassured I could bring it back within 30 days for a refund if the size was incorrect. All round a very positive experience.
20 août 2026
Avis spontané
Great service and products
Great service and their products are very good quality. Thank you
3 août 2026
Réponse de ProCook - Watford
We're so glad you enjoyed our great service and that you appreciate the quality of our products! Thank you for your kind words.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.