I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... Voir plus
Établissement
Changer d'établissementUnit 7, Lower Mall, Atria Watford, WD17 2UB Watford, GB
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Lisez les avis des autres
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... Voir plus
From the moment I walked into your shop, the attention to detail was absolutely fabulous! Nothing was too much trouble, and the level of knowledge and expertise was incredible. I believe the gentleman... Voir plus
L'entreprise a répondu
I am torn between two different procook cookware sets and ended up returning both because I need more time to figure out what’s right for our kitchen. The staff at the Watford store were so nice, pati... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, Royaume-Uni
- 01923 963099
4,7
Excellent
400 avis
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The lovely customer service agent..,she…
The lovely customer service agent..,she was just so helpful
14 janvier 2026
Réponse de ProCook - Watford
We appreciate you taking the time to leave us this great review. We're so happy to hear that our agent was helpful.
When I went in to shop it was a good…
When I went in to shop it was a good atmosphere. The staff were on the date 14/01/25 not in a good mood and it made me a bit awkward, but I got what I had been looking forward to buying and it was good but I still haven't used it.
Personally, I know the product from ProCook is value for the money I spend.
14 janvier 2026
Réponse de ProCook - Watford
We appreciate you sharing your feedback. We're glad you found what you were looking for and that you feel our products offer good value. We're sorry the staff's mood impacted your experience and will address this.
Great products and helpful staff
9 janvier 2026
Réponse de ProCook - Watford
We appreciate your positive feedback regarding our great products and helpful staff; we are so happy you enjoyed them!
Réponse de ProCook - Watford
We appreciate your positive feedback! We are so happy to hear that you found our staff helpful and our products brilliant and valuable.
Happy with purchase.
11 décembre 2025
Réponse de ProCook - Watford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Watford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Watford
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and informative.
Réponse de ProCook - Watford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Watford
We're happy to hear that we were friendly and helpful. Thank you for your positive feedback!
The person who served me was very…helpful
The person who served me was very helpful and polite. I loved looking at the selection of cookware.
17 décembre 2025
Réponse de ProCook - Watford
We appreciate you sharing your experience! We're so happy to hear that you found our staff helpful and polite, and that you enjoyed our cookware selection.
Réponse de ProCook - Watford
We appreciate you letting us know about our friendly staff; it means a lot to us that you enjoy visiting.
Staff very helpful
10 décembre 2025
Réponse de ProCook - Watford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Watford
We appreciate you sharing your positive experience with us! We're so glad our advice was helpful and well-informed.
Very helpful staff
Very helpful staff and a lovely young lady served us at the till and she was really pleasant and gave us advise which we found very helpful.
9 décembre 2025
Fantastic Personal Care from the Manager
Aiisha the manager couldn't be more helpful and resolved my problem calmly and creatively.
Very impressed.
With gratitude.
9 décembre 2025
Réponse de ProCook - Watford
We're happy to hear that the manager was so helpful and resolved the issue effectively. We appreciate you sharing your positive experience and thank you for your feedback.
10/10 experience ⭐️⭐️⭐️
Ray at the Watford branch in the harlequin is lovely. Very helpful and answered all our questions. Such a knowledgeable person. Thank you for your time Ray :) you helped us make a decision for our new cookware upgrade!
30 novembre 2025
Avis spontané
Réponse de ProCook - Watford
We're happy to hear that you had a positive experience at the Watford branch. It's great to know that our team member was so helpful and knowledgeable. Thank you for your feedback; we appreciate you taking the time to share.
Hammered Knife set
For me I had brought the precooked hammered knife set as gift for my mother. I liked the finishing the blade of the knifes those where very fine looking.
20 novembre 2025
Réponse de ProCook - Watford
We're happy to hear that you liked the knife set's blade finishing. We appreciate you choosing our product as a gift for your mother and for sharing your positive experience.
Your assistant was very helpful
18 novembre 2025
Réponse de ProCook - Watford
We're happy to hear that our assistant was helpful. We appreciate your feedback and time.
Great staff make the difference
Over a couple of visits the staff in ProCook at Watford have consistently been welcoming, helpful, personable and knowledgeable. They have made our visits very pleasant. With a good range, and some good discounts, we certainly enjoy shopping for kitchen equipment with ProCook.
4 novembre 2025
Réponse de ProCook - Watford
We're delighted to hear that the team at Watford have consistently provided welcoming, helpful, and knowledgeable service during your visits. We appreciate you noting the good range and discounts, and that you enjoy shopping with us!
Excellent saucepans
Excellent saucepans. They stack well, don't stick and are easy to clean as the foos does not seem to stick to them.
27 octobre 2025
Réponse de ProCook - Watford
We're happy to hear that you find our saucepans excellent! It's great they stack well, don't stick, and are easy to clean. We appreciate your positive feedback!
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