ProProfs Avis 

I was assisted by Shahid and had a wonderful experience. He helped answer all my questions and got my account fully sorted. Very helpful, asked the right questions, and resolved all my concerns. I’m very pleased with the support I received.

Excellent customer service. Naveen went the extra mile.

ProProfs is a robust and well-maintained platform with continuous improvements, including effective AI upgrades. The customer support is highly responsive—my recent request to change a quiz from English to Chinese was resolved within 10 minutes. ProProfs demonstrates a strong understanding of industry trends by implementing AI features that are both practical and user-friendly.

Good follow-through on the issue. Gagan did a great job of seeing the problem through to resolution.

Hi team, thankyou for the quick support. I would like to specially thank Mr. Naveen to address the issues and queries on time every time.

My experience was great because Naveen provided clear guidance, quick responses, and genuinely helpful support throughout the entire process. Everything was handled professionally and efficiently, which made the setup and use of ProProfs smooth and stress‑free.

Naveen was very helpful in addressing our queries and concerns. A big thumps up for the excellent support.

ProProfs Knowledge Base has changed the way we store and keep our processes and procedures up to date. It has helped our team become much more efficient in providing great customer service.

The support provided by the ProProfs team has ben fantastic. We have had very few issues since starting it but every one has been addressed almost immediately by the ProProfs support team.

fast response from support team - Mr. Naveen

ProProfs and the Knowledgebase I created on ProProfs are great tools. The Knowledge base is great for sharing information with our industry. Naveen was very prompt and helpful assisting me with some custom CSS to make my project look great.

Naveen was a very patient with me and we solved problem in couple of minutes. I had a problem with not receving mail email transcript from my site when user asked me anything and i was offline and Naveem solved it!

Working alongside Shahid to resolve our complications using Webinar Ninja was a breeze. He was very communicative and responsive every step of the way. Bravo!

The ProProfs agent was efficient in collecting the information about my problem. The issue was resolved by the following day. I could not have asked for more. ProProfs has always been great in addressing requests (including enhancements).

The email is raised for any support or bug reports, and issues are resolved within 12 hours. It's very useful for immediate responses. Thanks for that.

Shahid is fast and effective. Follows up with the customer even after the solution is provided. Excellent

I was attended by Naveem during a technical call, who was friendly and knowledgeable, and he was able to resolve the technical issue in under an hour.
Overall, the service offered by ProProfs has been very good, with rare issues resolved quickly and without hassles.

I would appreciate a native dark theme since I am visually challenged, however this minor impediment has an easy workaround using a browser extension, such as Dark Reader.

Gagan did an excellent job is resolving my problem.

I had multiple challenges that always involved the way the ProProfs software behaved. Naveen (and it seems in some cases others) made an extraordinary effort to make changes according to what would seem logical to my use-case and what I've paid for. He must have solved maybe 5 software challenges for me, each time by engaging a backend adjustment, not just showing me something I didn't know. This is not normally what I would expect to experience, as I'm just one customer, but it was a constant and refreshing surprise each time. I suppose if these changes are now system-wide, then my experience has helped make their product better for everyone, but thank you Naveen nevertheless! I'm more impressed with this company than I had been previously.