Wonderful service. Best price for Toughbuilt, a courtesy call to confirm the order and an apology for sending the wrong (but better/more expensive) item. Those I spoke directly to, Alan and Ian, were... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Order process was easy, very competitive price, delivered within a couple of days by Parcel Force between the designated time slot- excellent service. The Toughbuilt C700-2 (pair) are slightly heav... Voir plus
We needed some more soap for our soap dispensers and this was the first time we'd had to order some. After a lot of searching and reviewing prices, Protrade were by far the most competitive for what w... Voir plus
Protrade from my experience are great. I had a slight issue when I received my tool that I purchased as it had a damaged case probably done during transit then I noticed a small defect in the tool its... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'outillage
- aussi dans
- Fournisseur d'engins de chantier
- Fournisseur de vis
- Fournisseurs d'équipement de forage
- Grossiste en outils
- Magasin de matériel pour le travail du bois
À propos de PROTRADE Tools & Fixings
Écrit par l'entreprise
PROTRADE Tools & Fixings, established in 1973.
PROTRADE Tools & Fixings is a company with a team of people committed to supplying tools, fixings, and consumables built on trust. Our product portfolio is tailored for the joinery, drylining, plumbing, electrical, mechanical, and construction-related industries. Our Group Distribution Centre has over 10,000 product lines electronically processed to ensure the highest level of accuracy is achieved in fulfilling our customer's requirements.
✅ Protrade Depots are located around the East Midlands offering hire, sales, click & collect and a repair facility.🚛 Delivery is supported by our Carrier Distribution Partner ensuring Next Day Delivery throughout the UK.
🔒 Extended warranties on popular brands are available through our Built On Trust support packages.
🔴 Authorised Milwaukee distributor. MILWAUKEE festool LAMELLO MAKITA TOUGHBUILT LATEST OFFERS VISIT OUR WEBSITE ISO 9001 Quality Management certified by BSI, FS21107. Wish to talk to a Protrade specialist? Call us on 03452 60 20 80 or email our team at sales@protrade.co.uk
Coordonnées de contact
Sidney Robinson Business Park, Ascot Drive, DE24 8EH, Derby, Royaume-Uni
- 03452 60 20 80
- sales@protrade.co.uk
- www.protrade.co.uk
4,5
Excellent
433 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de PROTRADE Tools & Fixings
Hi Aaron, thank you for leaving us a five-star review! We're delighted to hear that our pricing and delivery met your expectations. We hope to be of use again soon! Thanks, Protrade.
Staff really went that extra mile to…
Staff really went that extra mile to make sure I got my order to site on time.
7 janvier 2025
Réponse de PROTRADE Tools & Fixings
Hi Andrew, thank you for your five stars and for taking the time to leave us a review. We're thrilled that you received your order on time! Please do not hesitate to contact the team if there's anything we can help you with in the future.
Réponse de PROTRADE Tools & Fixings
Hi Paul, thank you for your five-star review! We're delighted to hear that Protrade has met your expectations. Enjoy your new Lamello P2 machine! P.S. If you're looking for any advice on how to use the Zeta or which fixings to use, please do not hesitate to reach out to Alan, our Lamello Specialist on sales@protrade.co.uk.
Réponse de PROTRADE Tools & Fixings
Hi David, thank you for leaving us a five-star review! We're thrilled to hear you are satisfied with the service you received from Protrade. Please reach out in the future, if there's anything we can help you with.
Poor courier choice
Poor courier choice, and you've asked for a review and the product still hasn't been delivered!!!!
2 janvier 2025
Réponse de PROTRADE Tools & Fixings
Thank you for your feedback, and apologies for the delay with your delivery. Looking at parcel tracking, the goods were despatched same day but there was a delay with it leaving their sorting depot. We've requested feedback from FedEx as to why the parcel delayed, and we understand the goods are out for delivery today. Apologies for the delay, which we understand was frustrating and not common practice with our usually reliable delivery partner.
First time customer
First time customer, will return for sure. Easy order and SUPER fast delivery
2 janvier 2025
Réponse de PROTRADE Tools & Fixings
Hi Lee, thank you for leaving us a review. We're delighted to know that you found the ordering process easy and received your order in a timely manner! We hope to be of use again in the future 😊
Very good service start to finish
Got my tools all good to the order and kept well informed about delivery. Would recommend this company
30 décembre 2024
Réponse de PROTRADE Tools & Fixings
Hi Nigel, thank you for your five stars. Thank you for your kind words, we hope to be of assistance to you in the future.
Réponse de PROTRADE Tools & Fixings
Thank you for the 5-star review, we're delighted to hear your order arrived on time, and so pleased that you are happy with the customer service you received. We look forward to hearing from you again soon. Thanks, Protrade 🙂
Protrade are the real deal.
Protrade from my experience are great. I had a slight issue when I received my tool that I purchased as it had a damaged case probably done during transit then I noticed a small defect in the tool itself. Protrade were extremely polite and had the entire kit swapped with no issue. I was a bit worried upon receiving the second package as it wasn’t wrapped with any extra protection which I was told there would be, but luckily the second package was not damaged and everything was great. I definitely recommend them and I myself will definitely use them again.
18 décembre 2024
Réponse de PROTRADE Tools & Fixings
Hi Jason, thank you for taking the time to leave us a review, we really appreciate hearing feedback from our customers. We're sorry to hear about the issues with our packaging and promise that we have looked into this to ensure this does not happen again in the future. We hope you will continue to use Protrade as your port of call, our team will be happy to help with anything you may need. 💚
Great service
I dont normally write reviews but protrade went above and beyond to get my package delivered before Christmas and included a lovely free gift highly recommended company thanks
23 décembre 2024
Réponse de PROTRADE Tools & Fixings
Hi, Wayne. Thank you for the 5-star review and kind words, we're thrilled to hear your order arrived before Christmas, and so pleased that you are happy with the customer service (and festive freebie 😉) you received. We look forward to hearing from you again soon.
Excellent.
Everything excellent, had what I wanted in stock and at a very good price, plus I got a gift on top. Easy to order on the website and multiple choices of pay at checkout. The tool arrived the next day morning. Brilliant.
23 décembre 2024
Réponse de PROTRADE Tools & Fixings
Hi, Max. Thank you for taking the time to leave us a review! We're thrilled to hear everything you wanted was in stock, and we are so pleased that you are happy with the customer service you received from Protrade. We look forward to hearing from you again soon. 💚
Fabulous quality tools
Fabulous quality tools, with a great selection. All i have bought has been delivered quickly and on time, even around the festive season!
18 décembre 2024
Réponse de PROTRADE Tools & Fixings
Thank you for your 5* review David. We are so pleased you received your item on time and are happy with the service you provided by Protrade. We look forward to hearing from you again soon!
Straight forward Webb site
Straight forward Webb site, fantastic delivery,
That’s all anyone can adk
19 décembre 2024
Insects floating in their branded degreaser…
Ordered their own branded degreaser fluid in spray dispenser.
Fluid contained debris and dead insects contained within bottles.
First delivery badly packed. Came back to Protrade following a smoking Imax laser supplied a few years ago.
Whilst they replaced the contained fluid the facts still remain that they let it leave their warehouse and were happy to send out product also badly packed.
I will not be using them again as a result of this and a few of their products now not available.
22 novembre 2024
Réponse de PROTRADE Tools & Fixings
We value your feedback and appreciate you bringing this to our attention. We have fed this back to our manufacturer and they have taken steps to improve their quality control procedures to prevent this from happening again. We have also checked other stock of this degreaser, and found no further instances of this issue. We are confident this was a one-off incident.
Maxitek products are consistently well received by the trade, and we take huge pride in the performance and reliability of the product range. We hope you will consider giving us another opportunity to earn back your trust in the future.
Great service from Pro Trade
Great service from Pro Trade, but FedEx service lacking I’m afraid.
17 décembre 2024
Excellent company to deal with ,rapid…
Excellent company to deal with ,rapid delivery and best prices
Will definitely save to favourites
11 décembre 2024
Great company
Great company , posted out and delivered extremely quick , will I use again , yes definitely and I also won a competition with them and didnt even know I was in it so win win happy days , all the best guys at protrade
10 décembre 2024
PROTRADE…you number one tool and fixings outlet
Purchased a few items now from PROTRADE tools and fixings , they definitely are my go to Milwaukee outlet, can’t be beat on price and delivery
10 décembre 2024
Réponse de PROTRADE Tools & Fixings
Hi Andy! Thank you for your 5-star review. We're thrilled to hear that you are satisfied with our Milwaukee pricing. Have you signed up to our mailing list? We often send out the latest Milwaukee deals on there. We hope to welcome you back soon 💚
Réponse de PROTRADE Tools & Fixings
Hi John! Thank you for your 5-star review. We're thrilled to hear that you are satisfied with the service you have received. Please do not hesitate to reach out to the team in future if there's anything you need. Thanks, Protrade.
Quick delivery and great prices
12 décembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.