Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... Voir plus
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The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... Voir plus
L'entreprise a répondu
Have kept my 19yr old car on the road since 2010. Always helpful and regularly check tyres. As I have physical issues making this task very difficult. Your latest receptionist Irene has been particu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Ashford Service Centre
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Royaume-Uni
- 01233 503355
4,7
Excellent
924 avis
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Thanks Protyre….
I have had a few tyre emergencies this week (3) and Protyre (even at very short notice) helped me out quickly, efficiently and cost effectively.
9 octobre 2024
Really helpful and friendly service and…
Really helpful and friendly service and got me on my way. Would recommend
2 octobre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Scammers
YOUNG GIRLS AVOID!
I went to this garage as my brakes were squeaking and was quoted £298, heard some fishy experiences off other people so decided to go to another garage to double check. Was quoted £70. Avoid!
2 octobre 2024
Avis spontané
Réponse de Protyre Autocare - Ashford Service Centre
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
The best in Ashford
The best in Ashford, MOT, Tyres and servicing all available. Friendly support staff and nice refurbished waiting area.
30 septembre 2024
Avis spontané
My glorious mechanical mastermind Jim…
My glorious mechanical mastermind Jim made it a wonderful experience, he fitted and balanced my wheels with expert precision and efficiency. Thank you X
11 septembre 2024
Good services
Always go there as they are good, do the well honest, and don't wait to long they give me a time to be there and it done as I wait
4 septembre 2024
Good prices, mediocre customer service.
I booked a slot online to have two tyres fitted and arrived on time. I stood in reception for 10 minutes unattended whilst various employees had smoking breaks (inside the doorway - it was raining!), and generally milled around. Eventually I was acknowledged and my car was booked in. There was then another 30 minute wait before my car entered the building. This was 9:30am so they shouldn't have been so far behind schedule, and thank goodness I didn't arrive the stipulated full 15 minutes before the appointment, else I would have waited even longer.
The good bits: Well the price of the tyres was the best I could find online. When my child needed the toilet, the customer toilets were new, and very clean and fresh. They didn't try to up-sell me with more tyres, tracking checks etc. just put the tyres on and "done, off you go".
Polish up the customer service a bit and they'd be spot on.
28 août 2024
Always helpful
28 août 2024
Lovely staff and I always get great…
Lovely staff and I always get great service from them. Thank you
20 août 2024
Excellent and would definitely go back
22 août 2024
Always an excellent service provided…
Always an excellent service provided and such a great team
14 août 2024
The staff are excellent
The staff are excellent. Could not be any more helpful if they tried, from the initial call and getting the tyres fitted.
The reception had a recent refurbishment is clean and tidy and plenty of seating.
I have been going there for the last 5 years and the service has always been excellent.
10 août 2024
Avis spontané
In on Time out on time MOT passed £30
In on Time out on time MOT passed £30 - what’s not to like
Always use these guys
7 août 2024
Quick and professional service
Quick and professional service, really happy and would definitely use them again
3 août 2024
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