Needed 4 new tyres. Ordered online, had an appointment the same day. Staff prompt & courteous. Gave me a rough time for completion of work, but finished before then. Would definitely use again.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB
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Lisez les avis des autres
Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... Voir plus
L'entreprise a répondu
Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... Voir plus
L'entreprise a répondu
To be fair the service was excellent. I would give them a 4.5 star due to the only problem being that I ordered 2 matching tyres to go match the existing, one one of them was a slightly different vari... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Beccles
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, Royaume-Uni
- 01502 717885
4,6
Excellent
1 k avis
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Very pleasant to deal with
Very pleasant to deal with, do what they say they will do. Have to order online to get best deals. Very quick to answer queries, less than 1 hour
11 juin 2025
Great service at short notice thanks
11 juin 2025
Always efficient
Always efficient. Been using You for years. That in itself must speak volumes about your Company. See You in the future.
3 juin 2025
Very knowledgeable very helpful and…
Very knowledgeable very helpful and went out of there way when I needed help with a problem
22 mai 2025
Straightforward to deal with
Straightforward website for booking in and the service is completed promptly so I am not waiting around for longer than you would expect.
19 mai 2025
Swift repair in acceptable…
Swift repair in acceptable surroundings. Comfortable chairs and helpful staff.
21 mai 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Scammers
I took my car in for an air con regas. This they did well and no complaints there. However, they also told me that my engine mounting was in danger of coming loose and damaging my engine, and that I should not drive it without it being seen to, at a cost of £500 parts + labour. My son also had a similar experience with this company.
I decided to get a second opinion with a independant mechanic.
He said that that there is nothing wrong with the engine mounting, and that this company are known as standard practice for finding extra things wrong to bring more work in, even if there is nothing wrong, or very little. This is a disgusting thing to do to people. I was worried and frightened of taking my grandchildren in the car.
14 mai 2025
Réponse de Protyre Autocare - Beccles
Dear J Barnett,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great service from start to finish and…
Great service from start to finish and staff very helpful
14 mai 2025
5 star service for aircon regas
Booked the car in for an Aircon regas - booked online and managed to get a same day appointment. Work carried out efficiently, aircon working like a dream!
14 mai 2025
I asked for a gold service to prepare…
I asked for a gold service to prepare the car for an MOT and got quoted including a couple of known jobs included.
When I got there my car was tested straight away which obviously failed because the jobs I requested were not done before.
It was then told to me what is required which nearly tripled the quote and turned into a stay around the garage from 6 to 9 hrs.
I received no apology for the mistake and unfortunately this has been the worst service I have experienced from this garage. As I received a quote from a local garage which was similar there proved to be no benefit from attending there.
12 mai 2025
Réponse de Protyre Autocare - Beccles
Dear S Nash,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Impressive
Was seen straightaway, without an appointment and my aircon regas need was dealt with very professionally both at reception and in the workshop.
9 mai 2025
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