Needed 4 new tyres. Ordered online, had an appointment the same day. Staff prompt & courteous. Gave me a rough time for completion of work, but finished before then. Would definitely use again.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB
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Lisez les avis des autres
Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... Voir plus
L'entreprise a répondu
Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... Voir plus
L'entreprise a répondu
The manager the staff, they always do a brilliant job of work on my car 10/10 is not enough really, but, truly, I won’t go anywhere else with my car, been with them for about 9/10 yrs.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Beccles
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, Royaume-Uni
- 01502 717885
4,6
Excellent
1 k avis
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Good friendly service
26 septembre 2025
Réponse de Protyre Autocare - Beccles
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Arrived at pre arranged time and tyres…
Arrived at pre arranged time and tyres fitted within good timescale while I waited.
26 septembre 2025
Booked Online Perfect Service
Booked online arrived at pro tyre car was taken in done with 45 mins perfect service
26 septembre 2025
Réponse de Protyre Autocare - Beccles
Hello Carol,
We appreciate you taking the time to leave us this excellent review. We're happy you found our team in centre helpful and polite.
Best regards,
Eddie
Customer Care - Protyre
Good value and good service
Good value and good service. Only marked down from 5 star as the tyre change took longer than expected
22 septembre 2025
helpful and efficient.
19 septembre 2025
Service was good could’ve been a bit…
Service was good could’ve been a bit more friendlier. I know they do dare to do a job but it doesn’t hurt to be nice.
10 septembre 2025
Service
My car was booked in for a service on this day.
That all went well. Except that I was told I had a coolant leak. The manager was very accommodating and managed to get the part and fit it later that day.
I paid £306.00 only to drive around corner home and my car was still leaking fluid hence more than was before. I took it back next day. Only for technician to say we are backed up today I try and look at it end of day. So my Saturday was ruined as planned to go out for the day. Eventually just before closing I got call saying it was ready. To be told the hose had not been tightened up correctly. Which then I was told they had tightened it up put extra clips on. Taken up to temperature and test drove around the corner. So all that should have been done previous day and to let me drive home in my car with a hose that was not tightened or connected properly. To say the least I’m not very happy. This particular branch has made me feel uneasy about trusting them again.
29 août 2025
Réponse de Protyre Autocare - Beccles
Dear Mandy Beevor,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Efficient service and a pleasant…
Efficient service and a pleasant seating area. Free hot drinks a nice touch. Reasonably priced and approachable staff. Always pleased with the service.
3 septembre 2025
Really helpful team working with Chris…
Really helpful team working with Chris who agreed, priced the work, booked my car in and pretty much completed the work to the minute.
I appreciated the transparency, advice and quality of workmanship, a rarer commodity nowadays.
3 septembre 2025
Ok but under inflated the new tyre
Ok but under inflated the new tyre. TPMS light stayed on and the new tyre was 5 PSI less than the rest. Luckily I have a compressor at home.
Not something that should be missed....
18 août 2025
SCAMMERS
This place doesn't even deserve a 1 star as it is a bloody joke of a place they are all scammers they quoted us £765 to service our car told us we needed gas for our air con which was a lie,needed coolant it was dry as a bone lies again they told us we needed new breaks all lies needed none of this just needed air pump change oil filter and new oil in total it cost us £300.20 and we got it done by professionals people and not cowboys who scam you this place is a bloody joke, avoid this place they try and make this wrong with your car when there isn't they say to leave your details with them in an email but they never get back to you not ever yes I'm taking this further and trying to get this place shut down for good
18 juillet 2025
Avis spontané
Réponse de Protyre Autocare - Beccles
Dear Anthony Russ,
Thank you for leaving us a review, and we are sorry to hear that you feel this way.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
I have used the shop in Beccles for…
I have used the shop in Beccles for many years and they have always been very helpful. Unfortunately, this week I needed two tyres and had two malfunctioning pressure sensors. I decided to change all four sensors and get four new tyres. I was quoted £120 per sensor as they needed programming plus the cost of premium tyres. I was also advised to get the tracking checked so, in all it would have cost over £1000.
My local garage was able to sort it all for £720. The sensors did not need programming and the Ford OE ones less than half the price, the tracking was fine and the premium Dunlop. tyres much cheaper. I could have been ripped off and was shocked I was not offered any ‘deal’. I will not be returning.
6 août 2025
Avis spontané
Réponse de Protyre Autocare - Beccles
Dear Clive Rushworth,
Thank you for notifying us of your concerns regarding the price.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Recommended
Have been using protyre a lot of the last couple of years for both our cars and the service has been very good. Staff are attentative and polite. Work is completed effeciently and in line with expectations. Have only disputed on recent bill however this resolved in an amicable manner. Will continue to use and recommend to other
17 juillet 2025
Avis spontané
Réponse de Protyre Autocare - Beccles
Dear Jerry kirk,
We're happy to hear that you have consistently received very good service at our Beccles centres. It's great to know that you have found our staff attentive and polite, and that work is completed efficiently.
We appreciate you highlighting your experience and that the billing matter was resolved amicably. We value your recommendation. we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
customer care - Protyre
Crisis Averted
On a visit my daughter got a nail pierce one of her car tyres the day before she was returning home. Fortunately "Protyre Autocare - Beccles" could fit the car in for repair a few hours later. It was quickly repaired and all administration was dealt with efficiently.
26 juillet 2025
As I was unavailableto collect my car…
As I was unavailableto collect my car my Wife did so.
Your staff were very kind to her explaining what had been done, and most important the price was very reasonable. An important factor in these times
30 juillet 2025
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