Protyre Autocare - Bolton Avis 

1 698
TrustScore 4.5 sur 5

4,6

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Competitive price. 4 tyres fitted nicely. No marks on wheels etc (important to me). Had a 10 o’clock booking but didn’t get started until after 11. Manager apologised for delay so not major issue.... Voir plus

Noté 5 sur 5 étoiles

First time using Protyre in Bolton. Very competitive prices and the job was done at the time my appointment was. I'd definitely use them again and highly recommend them.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service! I'd had a recommendation from my garage following mot to have tyres replaced and full wheel alignment carried out by Thistlethwaites in Bolton. They found a safety issue and, f... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, Royaume-Uni

  • 01204 524392

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(1 698)

33 058 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Sorted out a puncture in my new tyre…

Sorted out a puncture in my new tyre quickly and efficiently.

Thank you

17 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Superb service

Thank you to the team at Protyre Bolton for their efficiency and support to fix the same problem I’d had to visit them for only 2 days before ( not a reoccurring problem of the garage’s doing).
A special thank you to the lady on reception for going above and beyond to help. It was hugely appreciated at a very difficult time.

13 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Hello Susan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Tyre Repair

Took my car in at short notice and completed the work quickly

15 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Hello Mr Trainer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Professional and efficient

Professional and efficient. Done on time

15 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

Poor Customer Service

Placed my order online, went to my local garage and they refused to provide any service as they were under staffed.

Called customer service 2-3 times and waited 6-10 mins each time but no answer. Very poor customer service.
Stay away.

15 juin 2026
Avis spontané
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Dear Mahmood Akram,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Noté 1 sur 5 étoiles

They're milking you for extra money...

They're creating work that doesn't need to be done just to increase the cost. Take your car for any reason, and they make up random stuff to rip you off.

8 juin 2026
Avis spontané
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Dear Mark,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 1 sur 5 étoiles

They're creating work that doesn't need doing just to increase the cost

They're trying to milk you for extra money.

12 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Dear Paul,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Professional deilberation of my vehicle…

Professional deilberation of my vehicle requirements ,honest and to the point. A well trusted team of mechanical engineers, know what they see and offer honest professional advice

8 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Good communication and prompt service

Good communication and prompt service

8 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Hello Craig,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Very friendly and welcoming front desk…

Very friendly and welcoming front desk staff. Fast service. Great location for a walk into town, shops and food while you wait.

3 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Hello Mr Lyon​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

Service provided was great

Service provided was great, although the person was rude when I said I am using groupon voucher

3 juin 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Dear Mr Hai ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

The online booking system is…

The online booking system is straightforward and the discounts easily accessed. Staff on site are friendly, knowledgeable and efficient. Will be using again. Highly recommend

29 mai 2026
Noté 1 sur 5 étoiles

Avoid, poor fitting led to leak

Charged me extra to check a tyre that they installed as it has been leaking since they fitted it. They even advised it was likely dirt on the rim when fitted, but still charged to rectify it. Surely they should have made sure it was clean before fitting it!

If it was a new issue, then happy to pay. But to have to pay and be told a fitting issue, is very poor customer service.

27 mai 2026
Logo de Protyre Autocare - Bolton

Réponse de Protyre Autocare - Bolton

Dear Mr Astbury,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Happy Camper

I got a call in the morning to ask if I wanted to bring my Campervan in a bit earlier as the manager was concerned that it might have been a tight timeline for them to complete my annual service if I arrived at 16:30hrs on a Friday. I arrived an hour earlier than agreed and the team were straight onto my Camper. Perfect. The fitter explained exactly what they were doing and they had me back on the road within an hour. Fantastic service! I was even given a complimentary ice lolly from one of the fitters! How kind and considerate. Great team. I'm recommending Protyre Autocare - Bolton to all my friends and family.

22 mai 2026
Noté 5 sur 5 étoiles

I'd booked my car in for 2 tyre…

I'd booked my car in for 2 tyre replacements, but booked in the wrong tyre size. It wasn't a problem though as the staff were very helpful in sorting out alternatives and making sure the price was the same and I didn't have to re-book.

19 mai 2026

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