I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... Voir plus
Établissement
Changer d'établissement965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB
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Lisez les avis des autres
Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... Voir plus
L'entreprise a répondu
Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... Voir plus
L'entreprise a répondu
My car's tyre pressure warning light kept coming on even after inflating the tyres - the readings were only showing slight variations. I visited Protyre and they inflated the tyres and checked the pre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Bournemouth Pokesdown
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, Royaume-Uni
- 01202 432005
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Wheel swop on T5 van guys where very…
Wheel swop on T5 van guys where very helpful with stubborn wheel bolts but got the job done.
24 décembre 2025
Immediate service
Immediate service. I discovered a puncture when filling up with petrol in advance of travel the next day. No fuss and soon on my way again
24 décembre 2025
Took my daughters car into the garage…
Took my daughters car into the garage for two replacement tyres. Was given friendly and professional advice and really good service. Took them about 45 mins to sort including the tracking that was way off. Price I paid was market rate and don’t need to haggle.
18 décembre 2025
Great service from Protyre
The times I have used Protyre, everyone I have dealt with has been knowledgeable and professional and sorted out any issues promptly. Protyre are also competitively priced !
22 décembre 2025
Great customer service.
17 décembre 2025
Excellent srvice
17 décembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent service made to feel very…
Excellent service made to feel very welcome a great job done nice personal
12 décembre 2025
Réponse de Protyre Autocare - Bournemouth Pokesdown
Dear Mr Swift,
We appreciate you sharing your positive experience you had with our team at our Bournemouth Pokesdown branch !
We're happy to hear that you felt welcome and valued our service. It's great to know we did a great job!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Good service
8 décembre 2025
The lady on the front desk at Pokesdown…
The lady on the front desk at Pokesdown Protyre ( I think her name is Pippa ) is a total star .. she works so hard to ensure that each customer is treated professionally and with the highest of courtesy. She 'owns' her duties impeccably, especially during stressful periods where there are phones ringing, customers queuing and requiring attention. She works tirelessly to bring successful conclusions, and in my opinion she is a game changer and total asset to your business. In conclusion, I would add that this lady should hold a more senior position within your business, and would definitely recommend her for a managerial position.
Stephen Baker now retired but former Senior Manager at the BBC and O2 Mobile.
11 décembre 2025
Avis spontané
Réponse de Protyre Autocare - Bournemouth Pokesdown
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful lady manager
10 décembre 2025
Quick efficient service
Quick efficient service. Friendly staff. Highly recommend them.
8 décembre 2025
Great customer service
Good selection of tyres, easy to book online. The service I received on the day was great, they were rushed off their feet yet remained professional and I felt well informed. I also observed despite being insanely busy the phone never went unanswered.
5 décembre 2025
Réponse de Protyre Autocare - Bournemouth Pokesdown
Hello Layla,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The young lady at reception was super…
The young lady at reception was super efficient
3 décembre 2025
Réponse de Protyre Autocare - Bournemouth Pokesdown
Hello Renzo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Bournemouth Pokesdown
Hello Analisa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I always feel slightly uneasy dealing…
I always feel slightly uneasy dealing with the team at Protyre. I have previously felt that when I asked for a puncture repair, I got misdirected and sold a new tire plus on my recent visit it took them over an hour to fit two new tires to my vehicle which seemed an excessive amount of time. I would tend to recommend people go elsewhere.
1 décembre 2025
Réponse de Protyre Autocare - Bournemouth Pokesdown
Dear David ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth pokesdown branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Réponse de Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pretty good service
Pretty good service, the prices could be better for returning customers.
24 novembre 2025
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