Protyre Autocare - Bridgend Princes Way Avis 

1 958
•
TrustScore 4.5 sur 5

4,7

Bridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant service as always. Lovely when the guys remember your car shows they truly take an interest in the vehicle and customer

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I booked a battery replacement on line within 90 minutes, cheapest I could find, turned up early and it was started virtually straight away

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was seen very quickly and the problem was identified with the tyre. I was given good advice and recommendations for replacement tyres. As a woman I felt listened to and not taken advantage of.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Atelier de prestations de freinage
  4. Centre de contrôle technique
  5. Magasin de batteries pour voitures
  6. Prestataire de transport automobile privé
  7. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Bridgend Princes Way

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, Royaume-Uni

  • 01656 657424

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 958)

33 081 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service. Got seen straight away. No hassle. Will definitely recommend 👍

26 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Grant​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent service and price £100…

Excellent service and price £100 cheaper than elsewhere for 2 tyres

28 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Julian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Very helpful and organised

Very helpful and organised, did a repair for me then advised to book online for 2 new tyres (Cheaper).
Easy to book in and choose tyres with no heavy sales pitch.
Staff friendly and efficient. Reasonable prices too.

26 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend Princes Way centre. We're glad you found our online booking easy and our in centre team helpful.

Best regards,
Eddie
Customer Care - Protyre

Noté 4 sur 5 étoiles

The mechanic made a thorough check of…

The mechanic made a thorough check of the tyre to ascertain what the fault was and showed me the exact cause of the problem.
I was assured the replacement tyre , although of a different make, was equally suitable.

24 août 2026
Noté 5 sur 5 étoiles

excellent customer service !

excellent customer service and the job was completed very quickly

26 août 2026
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Réponse de Protyre Autocare - Bridgend Princes Way

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 3 sur 5 étoiles

Unable to check front wheel alignment…

Unable to check front wheel alignment after fitting tyres on Wednesday last and still unable to do so the following Monday as lift was broken

24 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Dear Peter David, 

Thank you for bringing this to our attention.  

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you

We apologise for any inconvenience that may have been caused.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Efficient and personal service

An efficient and personal service from Jack, who took great with my old classic car.

20 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Sarah,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

Appointment rescheduled hours before appointment

Booked my tyres and a fitting appointment through Blackcircles, only to have a call from the garage on the morning to reschedule my appointment because they say that Blackcircles don’t have diary access, which Blackcircles dispute. Not great when I booked it specifically because I was in work on the estate that morning for work and desperate to get them fitted. Ended up cancelling and booking elsewhere. Possibly messed about because I just wanted 2 cheap tyres to get my by until November when I planned on changing all 4 for Pirelli's.

21 août 2026
Avis spontané
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Dear David ,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Extremely friendly and very helpful

Extremely friendly and very helpful, I would 100% return to this professional garage.

19 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Dear Ian Pickering,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend Princes Way branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care -Protyre

Noté 5 sur 5 étoiles

Recharge of Air Conditioning

Excellent service for recharge of air conditioning system. Easy on-line booking system. Car now really cool inside.
Many thanks.

19 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Jeff,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Cheapest Aircon re-gas price around…

Cheapest Aircon re-gas price around with voucher code. Great service. In and out in no time at all.

19 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Marvin​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Easy to book

Easy to book, easy to find. Professional staff and the best hot chocolate! Work carried out on time. Aircon regas.
Thank you
Looking to do my MOT there next month.

19 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Nic,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service again by the team at…

Great service again by the team at Protyre Bridgend, nothing too much trouble and very competitive with their prices.
A BIG shout out to Katie, her professionalism and attention to detail is as good as it gets..

17 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Mr Bulgin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 4 sur 5 étoiles

I was treated really well on my…

I was treated really well on my arrival. I had discovered a screw in my front tyre. That was my reason for calling at Protyre Bridgend. Then I was told that my rear tyres were well worn and should be replaced. I was shown them and agreed. When they were being replaced it was noted that my brake pads and discs were worn. I then made an appointment to have these renewed. I was never pressured into anything but just told the truth and shown the problem. Katie deserves a particular mention as she was courteous and helpful. I will certainly be recommending Protyre to my friends and family.

12 août 2026
Noté 5 sur 5 étoiles

They where quick and professional

They where quick and professional

12 août 2026
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Réponse de Protyre Autocare - Bridgend Princes Way

Hello Bobster,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Good friendly service

Good friendly service
Efficient in their knowledge, and work

7 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Kathryn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent service and very competitive…

Excellent service and very competitive prices. Staff are really friendly.

5 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Mathew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

As effective as usual

Professional outfit no messing around

5 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Relaxed and well greeted arrival

Relaxed and well greeted arrival. Quick and efficient service.

3 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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