Customer service was brilliant. Unfortunately after my aircon was re charged my system had a leak (my car is 15 years old) I called them to say the aircon wasn’t working. They arranged to look at it s... Voir plus
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Lisez les avis des autres
The mechanic / engineer was excellent. I believe that he has worked at Buckley tyres for 30 years plus. He advised me about the correct pressure for my tyres which wasn’t straight forward after readin... Voir plus
Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... Voir plus
Very clean premises with clear markings on the forecourt. Ushered to a bay by a very knowledgeable and polite fitter who gave advice on other tyres on my car without a pushy sales pitch. Overall,... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Buckley
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Mount Terrace Works, CH7 3AE, Buckley, Royaume-Uni
- 01244 544575
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Nothing went wrong.
Nothing went wrong.
Only slight inconvenience was that I could not get an answer on the phone and had to go to the Buckley site to book an appointment, fortunately I only live a short distance away.
6 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Always used this tyre place for many…
Always used this tyre place for many years.
Always been looked after and nothing too much trouble.
6 juillet 2026
Réponse de Protyre Autocare - Buckley
Hello Elaine,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked in for a wheel alignment and…
Booked in for a wheel alignment and when the car was on the ramp I noticed the car wasn’t level, I thought am I just imagining it so I asked the fitter and was told the ramp has been broken for a while. I thought to myself how are you supposed to do a wheel alignment with a car that doesn’t sit flat. The readings were all over the place . The ramp should be taken out of service immediately for wheel alignment as it’s not fit for purpose and the garage shouldn’t be taking money off people that are not aware of this issue and not getting the service that has been paid for. I’ve always used Buckley tyres for alignment and unfortunately that will be the last. Very disappointed!
6 juillet 2026
Réponse de Protyre Autocare - Buckley
Dear Martin Beggs,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
They failed to correctly tighten the…
They failed to correctly tighten the wheel bolts on one of my wheels.
6 juillet 2026
Réponse de Protyre Autocare - Buckley
Dear Rob,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Réponse de Protyre Autocare - Buckley
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service by Protyre Buckley
Great service by Protyre Buckley. Highly recommended for price, service and staff. They went above expectations.
Additionally, great waiting room.
26 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Luis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service and professional…
Great customer service and professional staff, easy to book a slot and appointment on time
29 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Paul,
We are so pleased you found our online booking easy and our in centre team delivered great customer service. Thank you for your kind words about our professional staff and efficient service!
Best regards,
Eddie
Customer Care - Protyre
Great service
Great service after picking up a screw, was fixed and drove away under 40 mins! Thanks all....
26 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Anthony,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Buckley
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and reliable
Good selection of appointments, easy to book, friendly staff and don't try and rip you off. If a tyre can be repaired they will repair it.
20 juin 2026
Réponse de Protyre Autocare - Buckley
Dear Allan North Wales,
We're so glad to hear you appreciate our selection, ease of booking, and friendly staff.
We always aim for fair and honest service, especially with repairs.
Thank you for your kind words!
We will look forward to welcoming you again at our Buckley branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Réponse de Protyre Autocare - Buckley
Dear Matt Davies,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
booked in for noisey exhast flexi pipe…
booked in for noisey exhast flexi pipe after system replaced last september they found flexi pipe faulty centre box and tail box baffles faulty all replaced under gauentee on top of this lower engine mount faulty and front discs pads needed replacementall work done efficiently and at a reasonable cost well done to the staff that did the work
18 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient!
Prompt, friendly and efficient service. Work completed on time with no fuss.
19 juin 2026
Réponse de Protyre Autocare - Buckley
Hello William,
Thank you for your wonderful 5-star review! We are so pleased to hear you received prompt, friendly, and efficient service from the team in centre. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Lovely staff and very helpful
Lovely staff and very helpful. Didn't have to book so just turned up and they had my car done in less than 30mins. Will definitely be a returning customer.
17 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Jo,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Noticed whilst driving to work that my…
Noticed whilst driving to work that my tyre was flat, this was the closest tyre place to me and I hadn’t made a booking, I chanced it as the only other option was the call the AA or attempt to chance the tyre myself, even though they were really busy and only take bookings the staff were really helpful in fitting me in, great service and thankful for their quickness in resolving for me so I could eventually get to work, albeit an hour or two late
28 janvier 2026
Réponse de Protyre Autocare - Buckley
Hello Lewis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air con re gas
Booked the car in for its air con and got my days mixed up and went on the wrong day but they completed the job no problem. Thanks
3 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Jenni,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tracking and tyre fitted
Started my tyre change straight away, then was moved down the yeard for the tracking done. Superb work as usual
8 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Customer service was brilliant
Customer service was brilliant. Unfortunately after my aircon was re charged my system had a leak (my car is 15 years old) I called them to say the aircon wasn’t working. They arranged to look at it straight away, diagnosed the problem and re funded me the cost. Thank you for trying & being honest.
3 juin 2026
Absolutely useless contact
Absolutely useless. Found this garage through FixMyCar. They offered the cheapest price so I contacted them on the 24th May to try and book my car in for regas. They asked for my information which I sent back. Heard nothing. Wrote to them again 28th May, no response. Phoned on the 1st June and was promised someone would phone me, nothing. Rang again afternoon of the 1st and was told again, someone would phone me. Phoned again the 2nd June and was told only the manager can book in air con as he's the only one that is actually licensed to do the job. The manager wasn't in. I expressed my frustration but they said he would call me. No contact. I've given up and booked into another garage that's actually closer. Wouldn't bother with this lot, they couldn't organise a booze up in a brewery.
24 mai 2026
Avis spontané
Réponse de Protyre Autocare - Buckley
Dear Customer,
Thank you for notifying us of your concerns. We are sorry this happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Told they would ring back with info or…
Told they would ring back with info or cost next day, had to ring up , still to info cost, never did get the info cost ???.
29 mai 2026
Réponse de Protyre Autocare - Buckley
Dear Martin Large,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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