Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Front, Fairfield, SK17 7EQ Buxton, Derbyshire, GB
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Lisez les avis des autres
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... Voir plus
L'entreprise a répondu
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... Voir plus
L'entreprise a répondu
Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge. Very honest I was surprised as could easily have said it was slightly out and Been charged.. As I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Buxton
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, Royaume-Uni
- 01298 353790
4,7
Excellent
647 avis
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Fantastic customer service
Fantastic customer service, can't fault any of the lads that work there. Thank much
1 avril 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Once you have the fortitude to get…
Once you have the fortitude to get passed the hard/unnecessary sell attempts, the staff were really helpful, and quick.
1 avril 2026
Réponse de Protyre Autocare - Buxton
Dear Nick B,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Joe was great
Joe was great. Talked me through the options. Managed to accommodate me when I turned up 2 hours prior to my appointment. Got me some premium tyres at mid range prices. All done and dusted and after the wheel alignment the car feels great and us running economically.
5 stars great work team 👏
1 avril 2026
Very helpful
1 avril 2026
Very disappointed that you no longer…
Very disappointed that you no longer store spare tyres Summer /Winter
30 mars 2026
Réponse de Protyre Autocare - Buxton
Dear David,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very efficient and excellent…
Very efficient and excellent service.Also very decent on price. Andrew
23 mars 2026
Would use them again.
Gave clear advice regarding the best tyres to fit my particular vehicle. Also when fitting replaced all 4 tpms valves, and checked the tpms sensor battery's life.
1st class service.
18 mars 2026
Where do I start brakes were due to be…
Where do I start brakes were due to be done at 2pm Saturday I got a phone call asking me to come in at 1pm - lost £75 wages. Even then they got the wrong parts so kept my car till Monday lost a days pay £600 collected my car at 2pm Monday and you generously apologised and knocked £15 off net loss to me £660 thanks protyre will never use you again
18 mars 2026
Réponse de Protyre Autocare - Buxton
Dear Mr Hannah,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick Helpful service
16 mars 2026
Winter tyres
It’s very annoying that they have stopped doing the tyre hotel for winter tyres. The guys in the shop are very helpful but it is really inconvenient to have to store my winter tyres at home now.
16 mars 2026
Réponse de Protyre Autocare - Buxton
Dear Nicola,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
return business
9 mars 2026
Exceptional service and advice from the…
Exceptional service and advice from the team, for whom nothing was too much trouble.
The complimentary hot drinks are an absolute bonus!
Top work.
5 mars 2026
Swift booking, great satisfaction
Contacted Protyre late afternoon. They booked us in really quickly for the next day, obtained the (unusual) part in the meantime and rang us to say they could do it three hours earlier than booked, if it suited us. It did. And it came in cheaper than they quoted. Great service, excellent workmanship.
28 février 2026
Réponse de Protyre Autocare - Buxton
Dear Cardamom,
We're happy to hear that you had such a positive experience with our team at our Buxton branch!
We appreciate you highlighting our quick booking, efficient part sourcing, and proactive communication.
It's great to know our service and workmanship met your expectations, and that the final cost was less than expected.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very pleaded with speed of availability, great service, informative and not pushy with advisory work, would highly recommend.
Very pleaded with speed of availability to do job.
25 février 2026
Excellent service
Excellent service, polite and courteous staff. Very happy to recommend you.
18 février 2026
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