booked on line as unable to speak to anyone on the phone system. I was travelling from Southampton to Nottingham via Cambridge, and discovered I had a slow puncture due to a screw in my tyre and my... Voir plus
Établissement
Changer d'établissementUnit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
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Lisez les avis des autres
I have used Protyre on multiple occasions. This time the appointment was running more than one hour late due to a computer failure. The gentleman checking me in was typing something and I waited a n... Voir plus
L'entreprise a répondu
How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... Voir plus
L'entreprise a répondu
I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Cambridge
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, Royaume-Uni
- 01223 411441
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Easy to book
Easy to book, and good value.
Service completed within expected timescale.
4 février 2026
Another Excellent Job
This time it was the air conditioning gas replacement.
Booked & paid online and completed by Protyre exactly as programmed. The friendly attitude came free of charge.
2 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Protyre Autocare - Cambridge
Dear Customer,
We're happy to hear that the booking process was quick and easy for you.
We appreciate your kind words regarding our great and honest service at our Cambridge branch !
Thank you for your feedback!
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Pleasant & professional people
26 janvier 2026
Very accomodating
26 novembre 2025
An efficient Company well recommended
29 septembre 2025
it was just all great..speedy
it was just all great..speedy, cheerful and good job done. Thanks
19 janvier 2026
Great staff
Friendly, honest, helpful staff who complete the work promptly for a reasonable price. Thank you
19 janvier 2026
Great stock levels meant these guys…
Great stock levels meant these guys were able to come to the rescue for a pot-hole blowout caused by Cambrigde’s diabolical roads.
14 janvier 2026
I was disappointed that I took over 3…
I was disappointed that I took over 3 hrs to change 4 tyres and that they broke the tyre monitoring valve and replaced it with a none genuine Land Rover part and now I have a a different looking valve on one side
14 janvier 2026
Réponse de Protyre Autocare - Cambridge
Dear Mr Martin Frost,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
All round great service
22 décembre 2025
Must go place
Thankyou Jeremy for the perfect advice on wheel alignment for my BMW 3GT , fantastic people and service .
10 janvier 2026
Avis spontané
Réponse de Protyre Autocare - Cambridge
Hello Anesh,
We would like to thank you for sharing your feedback regarding the service you received at our Cambridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyres I needed were in stock
Tyres I needed were in stock. I was able to book for fitting the next day and everything went smoothly. Would not consider going anywhere else for tyres.
2 janvier 2026
Réponse de Protyre Autocare - Cambridge
Dear John Reeves,
We appreciate you sharing your positive experience you had with our team at our Cambridge branch!
We're happy to hear that the tyres you needed were in stock and that you were able to book a fitting quickly.
It's great to know everything went smoothly for you.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Always reliable and the customer…
Always reliable and the customer service team is superb.
26 décembre 2025
Booking system is flawed
The website allows you to make a booking on Boxing Day, even though the facility is closed, and there is then no way of cancelling it.
26 décembre 2025
Avis spontané
Réponse de Protyre Autocare - Cambridge
Dear David Elworthy,
Thank you for notifying us of your concerns. We are sorry this has happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number and confirm the web order number for your booking, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Good
Good, timely and effective service.
I went with a problem with my tyres, they not only fixed it but also explained why it happened and how to avoid in future.
24 décembre 2025
Always helpful & quick.
17 décembre 2025
Brilliant customer service from a…
Brilliant customer service from a friendly and knowledgeable team.
13 décembre 2025
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