Protyre Autocare - Carterton Avis 

1 033
TrustScore 4.5 sur 5

4,7

Ventura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service as usual Booked online for air con re gas, staff very friendly, job was done quickly, even a few extra pointers before MOT 👍 Much appreciated 👏

Noté 5 sur 5 étoiles

All agreed procedures were carried out. The cost of the service was not excessive.car returned in clean condition.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, Royaume-Uni

  • 01993 843987

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 033)

32 618 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy process

It was really easy to book the tyre I needed online and the date of my choosing. I was able to leave my car whilst I went off and did other things and when I returned it was all complete. Very pleased with this service, thank you

12 février 2025
Noté 5 sur 5 étoiles

Efficient and helpful

I had an unexpected flat tyre, went to Protyre Carterton because it was closest, and was delighted with the help and service I received. The fellas replaced the tyre at a good price, and repaired the wheel rim. All done efficiently in about 20 minutes.

22 janvier 2025
Noté 5 sur 5 étoiles

Would have got a higher mark if I had…No receipt.

Would have got a higher mark if I had received a receipt . I have now received the receipt and now happy. I will say the service I received was very good so 5 stars.

22 janvier 2025
Logo de Protyre Autocare - Carterton

Réponse de Protyre Autocare - Carterton

Dear Mr David Brooks,

Thank you for leaving us a review and we're sorry to hear that you did not receive an invoice. 

We can confirm that we have just emailed this invoice over - we do advise to always check your spam folder, just in case.

If there are any issues or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Kind regards,
Eddie
Contact Centre Advisor

Noté 5 sur 5 étoiles

No Valves

I am happy to say after doing the review, Barry from Protyre rang and explained the reason for not replacing the valves and has offered to replace them.
So, I'm satisfied with the service and changed review to 5 stars.

17 janvier 2025
Logo de Protyre Autocare - Carterton

Réponse de Protyre Autocare - Carterton

Dear Mohammad Sheikh,

Thank you for notifying us of your concerns regarding the valves. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Been to this depot several times …

Been to this depot several times allways very helpful and they take great care of my wheel rims just popped in with my daughters car 🚗 and they sorted her car out the very next day excellent service

15 janvier 2025
Noté 5 sur 5 étoiles

Excellent Customer Service

Slight miscommunication at the beginning but Bert at ProTyre Carterton resolved my issue and looked after me.
Hats off to all the team as they are always polite when I visit. True gentlemen even under pressure.
Any establishment has issues and snags that can’t be predicted however, it’s how they handle the situation and treat the customer which in my case has been exceptional.
I’ve been using ProTyre Carterton for 10+ years and will continue to with their high standards of customer service.

13 janvier 2025
Logo de Protyre Autocare - Carterton

Réponse de Protyre Autocare - Carterton

Dear Blaine Hoynes,

Thank you for bringing this to our attention and we are sorry to hear that the team in centre had been unable to carry out the tracking. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

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