Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
L'entreprise a répondu
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... Voir plus
L'entreprise a répondu
Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Caterham
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Royaume-Uni
- 01883 348609
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Good Job, no issues, fair price
Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed within around 1.5 hours, which was not too bad. I received a wheel alignment report and the receipt at departure. They had a good sized waiting room with tea/coffee machine and plenty of parking for customers. The staff were polite, Manager seemed like a decent guy. Happy overall.
22 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Fantastic garage always so helpful and…
Fantastic garage always so helpful and always get a reminder telephone call. Wouldn’t go anywhere else.
22 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Mrs Richards,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly efficient service
22 juillet 2026
Réponse de Protyre Autocare - Caterham
Dear customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Réponse de Protyre Autocare - Caterham
Hello Liz and John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT done while you wait
MOT done while you wait following online booking started on time and took about 40 minutes. All good.
20 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The service was efficient and prompt
The service was efficient and prompt. Would definitely recommend this company for your car .
20 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Roy and Vicky,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Caterham
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service.
Phoned them as we had a screw in a tyre. Advised to have the car with them in 30 minutes. They had the car for 30 minutes. Plugged the tyre cost £34
Very happy.
17 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service.
My dealings from start to finish with everyone involved cannot be faulted.
Recommend Caterham branch.
15 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Did the job and the people are friendly.
15 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Caterham
Hello Mr Would,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top of the class
Fully explanation of work to be done, time to complete and bottom line cost
13 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre are a great firm and the staff…
Protyre are a great firm and the staff are very friendly. I would recommend them to everyone I know, a pleasure doing business with them
10 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Frank,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
tyres
what I found with my experience at Protyre was that I was treated with respect, and nothing was to much trouble.
8 juillet 2026
This was my first time using Protyre
This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly helpful. He explained everything clearly and provided outstanding customer service, making the whole experience smooth and stress free. I highly recommend Protyre and will definitely be returning. Thank you, John, and the team!
8 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Mr Cirstean,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service!
Took my car in for an MOT and a service, very friendly and attentive gentleman at the front desk, he kept me informed on the progress of my service and when it would be ready for collection. A very easy and efficient service, thank you!
4 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Lola,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Caterham
Hello Jibin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Was a good experience feels like you…
Was a good experience feels like you need to have a long relationship to get a good deal
8 juillet 2026
Réponse de Protyre Autocare - Caterham
Dear Customer,
Thank you for taking the time to share your feedback.
We are pleased to hear that you had a good experience overall with our team. However, we are sorry to learn that you felt the best deals may be reserved for long-standing customers.
At Protyre, we aim to provide great value and service to all customers, whether they are visiting us for the first time or have been with us for many years. We appreciate your comments and will share your feedback with the relevant team, as customer insights help us continually improve.
Thank you again for your review and for highlighting the positive experience you received.
Kind regards,
Kayleigh
Customer care
Very professional service and extremely…
Very professional service and extremely helpful.
8 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service wether on the…
Great customer service wether on the phone or in person
Very happy.
8 juillet 2026
Réponse de Protyre Autocare - Caterham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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