Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... Voir plus
Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
L'entreprise a répondu
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Caterham
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Royaume-Uni
- 01883 348609
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Air con service
Air con service took place without any hassle and was completed bang on time. All in all I received excellent service!
17 juin 2026
Réponse de Protyre Autocare - Caterham
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
tyre puncture repair was quick and easy
12 juin 2026
Réponse de Protyre Autocare - Caterham
Hello Brian,
We're glad to hear your tyre repair was quick and easy. Thank you for your feedback!
Best regards,
Eddie
Customer Care - Protyre
This was my favourite place for tyres…
This was my favourite place for tyres and mot until the recent time these guys had some new staff named J Antonio who failed my mot, and one of the reasons was rear central seat belt not working properly,along with a front rotation tyre which was fitted incorrectly( which I understand and have no problem with), the seat belt was indeed working properly and it was just struck due to infrequent use of the rear seat belt.
2 juin 2026
Réponse de Protyre Autocare - Caterham
Dear Customer,
Thank you for notifying us of your concerns regarding the MOT carried out.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
First class servive from team at…
First class servive from team at Protyre for MOT as usual.
Very friendly and approachable staff, appointment on time and completed, paperwork simple and efficient.
Have used Protyre since they opened in Caterham...thank you and will continue to give my support
5 juin 2026
Réponse de Protyre Autocare - Caterham
Hello Kelvin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Had an MOT spot at very short notice
Had an MOT spot at very short notice. Very polite and helpful crew. Did a great job on my car. Sitting waiting for my work to be done I heard lots of interactions with other customers and all conversations were helpful and professional. Really nice to fine a friendly and trustworthy MOT centre
3 juin 2026
Great turn around
Had organised for my work van to go in on a Friday for brake pad inspection after warning light came up. They managed to diagnose and order and fit the parts by close of play. Just. Needed the van for Saturday morning early doors so great effort to get it back Friday evening. Thanks guys 🙏🏻
1 mai 2026
Very friendly and helpful staff
Very friendly and helpful staff
A good service at a competitive price.
3 juin 2026
The company is very reliable
The company is very reliable, and truth worthy. I have no knowledge about car, I can only drive it and take it to the car wash. I rely on the company to maintain my car for my safety and the public. The staff are very approachable and the booking is always good
1 juin 2026
Super helpful and efficient.
1 juin 2026
No problems.
29 mai 2026
Air con recharge
Fantastic service from start to finish. The team were attentive, friendly, and genuinely caring — they even checked in to make sure my son, who wasn’t feeling well, had everything he needed. Really appreciated the kindness. Thanks, guys!
23 mai 2026
Great experience
All the staff were incredibly friendly, helpful and honest - I had a partial refund as I'd booked the car for the wrong A/C gas online.
29 mai 2026
Easy to book an appointment.
Easy to book an appointment.
Appointments available at short notice.
25 mai 2026
problem free visit
20 mai 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.