Protyre Autocare - Cheltenham Avis 

1 289
TrustScore 4.5 sur 5

4,6

Units C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

These guys go out of their way to be helpful and professional. Just had my aircon done on a Corsa which isn't actually straight forward. There is a nice place to sit and work, good wifi and coffee. Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and as... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, Royaume-Uni

  • 01242 584757

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 289)

33 010 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Good tyre price but I won't use their…

Good tyre price but I won't use their MOT service again. My car failed the MOT based on a 3mm hole in the tyre where the technician claimed to see fibres which were not visible when I asked him to show me. It felt like they wanted more tyre sales to hit the ground running with their 2026 sales targets. I don’t trust them.

7 janvier 2026
Logo de Protyre Autocare - Cheltenham

Réponse de Protyre Autocare - Cheltenham

Dear Guy,,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cheltenham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Saved the Day.

On the evening of Monday 22nd December while travelling up the M5 we suffered a blow out of the rear driver’s side tyre. After nearly 4 hours a breakdown truck arrived and swap the blown tyre for the Spare, which of course is a space saver, so no good for us travels the 120 miles home.

So, on the morning of 23rd December, when I was supposed to be in work, I was driving around Cheltenham looking for someone to sort out our blown tyre.

I had tried 3 other places before I discovered Protyre's as they are not visible from the main road, none of which could help, possibly one the next day.

Despite clearly having a full days’ worth of work, and it being so close to Christmas they agreed to help.

They said leave it with us for an and half or so and we will sort it, and true to their word around 80 minutes later they called to say it was sorted.

With agreement they also changed our wiper blades which delighted my wife, who had complained about them on the journey down.

All three members of staff we interacted with extremely friendly (and not in a forced way) and helpful.

It was very stressful breaking down, spending nearly 4hrs on the side of the M5, then an unscheduled overnight stop. But Protyre a light in this Darkness.

23 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Re-gas

Once again I went to ProTyre for car maintenance and once again I left very satisfied with their work. They even gave me an air conditioning cleaning as a Christmas present. Thank you again.

26 décembre 2025
Noté 5 sur 5 étoiles

Excellent service

Mark and his team are excellent. The service is so professional, I use them for my service and mot and recently, the 6 point free winter check.

12 décembre 2025
Noté 5 sur 5 étoiles

Another great job, as usual.

Apart from the initial confusion with a new starter on the desk (we've all been new at one time or another), another great job from Protyre. Not only for the MOT, but for what i thought was a slow puncture a few weeks earlier. The engineer pointed out the wheel was cracked and i also needed remedial work on the suspension. Really great job as usual.

17 décembre 2025
Noté 5 sur 5 étoiles

Responsive and friendly

Responsive to immediate need from slow puncture.
Polite.

10 décembre 2025
Logo de Protyre Autocare - Cheltenham

Réponse de Protyre Autocare - Cheltenham

Hello Mr Lewis,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service above and beyond

Great service above and beyond. Nice coffee and great chat while waiting

8 décembre 2025
Logo de Protyre Autocare - Cheltenham

Réponse de Protyre Autocare - Cheltenham

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus