Protyre Autocare - Chesham Avis 

589
TrustScore 4.5 sur 5

4,7

Moor Road, Unit 33 Chess Business Park, HP5 1SD Chesham, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

First time I’ve used Protyre. Very impressed!!! I booked a service, wheel balance and tracking. Since the wheel balance and tracking was done, it’s like driving a different car. The rid w and ste... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used ProTyre at Chesham on three separate occasions and have received great service each time. Two vehicles have had four new tyres (Both Falkens which I have been very pleased with also) and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently took my car to Black Boots Tyres - Team Protyre to get 4 new tyres fitted, and the service was outstanding. ​Luqman looked after me and made the entire process seamless. He was extremely... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic, flawless service. Had a puncture of one of my tyres last night. The team took great care to meticulously protect the brand new diamond cut alloys. Very friendly manager Karthik and shout ou... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Moor Road, Unit 33 Chess Business Park, HP5 1SD, Chesham, England, Royaume-Uni

  • 01494797820

4,7

Excellent

TrustScore 4.5 sur 5

589 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(589)

35 104 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Friendly and helpful team

Friendly and helpful team

10 décembre 2025
Logo de Protyre Autocare - Chesham

Réponse de Protyre Autocare - Chesham

Hello Clive,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Fast and friendly service

Fast and friendly service. We had a nasty surprise on Saturday when we pulled into a parking area before going for lunch. At that point we realised that we had a flat. It was late in the day, but we phoned the Pro tyre team who were very helpful and agreed to fix it despite being fully booked. Really grateful for their fast and friendly help!

10 décembre 2025
Logo de Protyre Autocare - Chesham

Réponse de Protyre Autocare - Chesham

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Reliable and flexible business

Great staff and helpful

3 décembre 2025
Logo de Protyre Autocare - Chesham

Réponse de Protyre Autocare - Chesham

Hello Nigel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

I am an engineer by trade and know a…

I am an engineer by trade and know a fair amount about cars,as in I have just done a lot of welding on my car also put front shock absorbers,front inner tie rods plus loads of other work,when I asked the company to do my tracking I was told it would be 61 pounds, I watched the guy adjust my front tie rods which are new so no problem,he then went to the rear of the car went to find a socket to adjust the rear then wd 40 .he then came to me and said he couldn't adjust the rear as he might snap the bolts although he did not try. I was then charged 61 pounds which I questioned as to my way of thinking he had only done half of the job. I use to use this place when it was black boots and it was really good. However I won't be using them again.

3 décembre 2025
Logo de Protyre Autocare - Chesham

Réponse de Protyre Autocare - Chesham

Dear Alasdair Hill,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

I recently used Protyres (Black Boots I…

I recently used Protyres (Black Boots I know them as) Chesham, to get the tracking checked on my Volvo 4x4. The Hunter laser equipment they use is one of the best available, and all 4 wheels needed readjustment after another tyre shop (JustTyres Amersham) were supposed to have adjusted them (they didn't know what they were doing hence why I got it rechecked). Nice friendly helpful customer service all for £90.

20 novembre 2025
Avis spontané
Logo de Protyre Autocare - Chesham

Réponse de Protyre Autocare - Chesham

Hello Gary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 3 sur 5 étoiles

Expensive and don't go the extra mile

The 3 stars are for the tyre replacement which I have no complaints about. I had had to get a friend to remove the original wheel and put on the spare from the well in the boot, because I simply wasn't strong enough. Protyre simply threw the spare into the boot rather than replacing it in the well, which I would have thought was good service. They obviously don't go the extra mile. Also, I discovered I could have got the job done for £25 cheaper elsewhere, which is where I will go next time.

15 novembre 2025
Logo de Protyre Autocare - Chesham

Réponse de Protyre Autocare - Chesham

Dear Amy Deane,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 1 sur 5 étoiles

Do not reccomend

In 2024 when I went to protyre the damagaed my alloy wheel, the technician lied about it but eventually admitted fault. This year I ordered my tyres two days in advance, turned up and they had no tyres to fit and no substitute. Didn't bother to phone me to tell me not to come therefore wasting my afternoon. Avoid this company

15 novembre 2025
Avis spontané
Logo de Protyre Autocare - Chesham

Réponse de Protyre Autocare - Chesham

Dear Luke,

Thank you for taking the time to raise your concerns. We are sorry this has happened.

We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the web order number of your tyre order, the registration of the vehicle in question and your best contact number, we will then raise this with higher management to look into.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Polite, informative and efficient.

I booked my car in to look at a very slow puncture, not expecting how those things are normally dealt with, and fearing I might be advised to get a new tyre.
The operative was extremely polite and informative and within 10 minutes showed me there was air leaking from the valve and a little from the seal around the rim.
He told me what he could do to fix it and remedied both problems within 20 minutes at an extremely reasonable price.

12 novembre 2025
Noté 5 sur 5 étoiles

They were fast and honest

They were fast and honest, Luke was great.

31 octobre 2025
Logo de Protyre Autocare - Chesham

Réponse de Protyre Autocare - Chesham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Luke and the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

needed two new tyres for my Volvo

needed two new tyres for my Volvo, i had booked them a day earlier than i thought. Luke said if i come back in 2 hrs he would fit them for me at no extra cost.

Amazing. Thank you Luke would recommend Chesham Branch friendly and very helpful

28 octobre 2025
Avis spontané

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