Protyre Autocare - Colchester Avis 

1 622
TrustScore 4.5 sur 5

4,7

Unit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had tyres fitted the staff were friendly and very efficient.Found me the correct tyres for my car at a reasonable price. Also had a general service done couldn’t fault the complete start to finish... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... Voir plus

Noté 5 sur 5 étoiles

I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, Royaume-Uni

  • 01206 210245

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 622)

33 675 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Same day tyre fitted

Same day tyre fitted, kind, courteous and super cheap.

17 septembre 2025
Logo de Protyre Autocare - Colchester

Réponse de Protyre Autocare - Colchester

Hello Gary​,

We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Incredible Service

Steve and his team couldn't be more customer focused. I had a blow out in appaulling weather conditions on Saturday (15/09/25), but despite being really busy they made time to replace both front tyres. Steve was honest and explained the car was safe to drive even though there as not capacity to do the tracking. The tracking, as promised, was completed this morning.

17 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Steves a great Man to have front of…

Steves a great Man to have front of house. These guys work hard and will have an honest conversation with you about your car.

15 septembre 2025
Logo de Protyre Autocare - Colchester

Réponse de Protyre Autocare - Colchester

Dear Mr Edwards,

We're happy to hear that you had a positive experience at our Colchester branch.

We appreciate your kind words about our team's hard work and honest communication regarding your car. Thanks for the feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

Great price and service

Arrived on time and car was taken to the fitting bay straight away. New tyres fitted in about 25 minutes and a paper health check on tyres and brakes delivered. Tyres were bought in line in advance with a great discount. All very efficient.

1 septembre 2025
Noté 5 sur 5 étoiles

Consistency

As always, a great job at a good price with excellent and friendly communication.

8 septembre 2025
Logo de Protyre Autocare - Colchester

Réponse de Protyre Autocare - Colchester

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Not very impressed initially..

I went into the Reception (Colchester) on a Saturday Lunch time to book my vehicle in for 2 Front Tyres. After waiting a while at reception i was seen my a member of staff that i assume was having a bad day as all i got was a grunt and he was staring at me. Explained i wanted 2 tyres soon, gave him the type of tyre i wanted and got a 'we won't have them in stock' i said you can order them though? Yes, £170 per tyre fitted etc. Which i agreed as i'd been meaning to book it in for a few weeks.

The next part is my own fault, in the past they had said to me don't go to BlackCircles next time, come straight to us. Stupidly i checked Black Circles after having them fitted to find they were £122.22 per tyre fitted! (Exact same tyre)

Edit - After contacting Protyre as requested, i was contacted by Steve the Manager. Full apology given and came to a mutual agreement on the pricing. Handled with professionalism!

6 septembre 2025
Avis spontané
Logo de Protyre Autocare - Colchester

Réponse de Protyre Autocare - Colchester

Dear Steve Paget,

Thank you for bringing this to our attention, and we are sorry to hear that you did not have a positive experience. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

First the price by far the cheapest…

First the price by far the cheapest price the garage was equipped with up to date equipment clean and very knowledgeable staff and the person in reception on bank Holiday Monday very helpful I was only in for a/c regas which turn out not to be the only falt so he told me what he thinks it is and parts to use 😀

29 août 2025
Noté 4 sur 5 étoiles

MOT test

My appointment was 8.30am, job.completed by 9.30am & all good.
I booked on line but couldnt see anywhere to put the code that was given to get £10 off the price so ended up paying the full amount.
Steve the Manager whom I had already phoned arranged for a £10 refund which I have now received .

27 août 2025
Noté 5 sur 5 étoiles

Very good service

Very good service. Definitely recommend

20 août 2025
Logo de Protyre Autocare - Colchester

Réponse de Protyre Autocare - Colchester

Hello Rob,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Friendly acknowledgement on arrival

Friendly acknowledgement on arrival, appointment time kept. Advice offered on tyres and, although not booked, wheel alignment was suggested and fitted in on a busy day. Very professional experience, excellent advice offered and work carried out to high standard.

13 août 2025
Logo de Protyre Autocare - Colchester

Réponse de Protyre Autocare - Colchester

Hello Mr Davies​,

We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

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